Lifecycle Technical Specialist

🔥 9 minutes ago

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UN/COMMON

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🛍️ eCommerce

🤝 B2B

eCommerce • B2B

UN/COMMON is a Shopify Plus eCommerce agency that partners with direct-to-consumer and consumer goods brands to design and optimize their digital commerce experiences. They offer lifecycle marketing (email & SMS flows), redesign & replatform services (Shopify migrations and custom storefronts), conversion rate optimization, and branding & creative work. UN/COMMON focuses on data-driven retention and full-funnel commerce growth across beauty, food & beverage, health & wellness, fashion, and home verticals.

📋 Description

• Build and format emails inside Klaviyo using provided creative assets, copy and brand guidelines • Configure and deploy SMS campaigns and automations • Build and maintain Klaviyo flows and automation logic • Set up triggers, splits, filters, delays, and conditional logic • QA campaigns and flows for accuracy before deployment • Test mobile and desktop rendering across devices and inboxes • Configure dynamic content blocks, product feeds, and personalized content • Build and troubleshoot audience segments and lists • Implement hide/show logic and conditional content within emails • Schedule and deploy campaigns and flows accurately and on time • Ensure all links, tracking, personalization, and assets function properly • Collaborate closely with Lifecycle Marketing Strategists and Specialists • Maintain organization and documentation across multiple accounts and deliverables

🎯 Requirements

• 3-5 years of hands-on experience working in Klaviyo • Experience supporting ecommerce and DTC brands • Strong understanding of lifecycle marketing operations and execution • Experience building both campaigns and automated flows in Klaviyo, Attentive and other ESPs • Experience with SMS marketing execution inside Klaviyo, Attentive and other ESPs • Deep understanding of Klaviyo flow logic and automation structure • Strong knowledge of: • - Conditional splits • - Trigger filters • - Dynamic product feeds • - Segmentation • - Hide/show logic • - Dynamic variables and personalization • - Email rendering best practices • Comfortable troubleshooting technical issues independently • Familiarity with HTML/CSS for email is a strong plus • Experience with Shopify integrations is preferred • Extremely detail-oriented and organized • Able to follow processes and QA standards consistently • Strong communication skills in English • Reliable and responsive • Comfortable working in a fast-paced agency environment • Able to manage multiple projects and deadlines simultaneously

🏖️ Benefits

• This is an independent contractor engagement and does not include employee benefits, paid time off, holiday pay, bonuses, equity, or other employee-related programs. • Anticipated hours 20 up to 40 per week (dependent upon the organizational/ departmental needs). • Must be available during 9AM - 5PM EST hours.