Compensation Analyst – Customer Success

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

Where this job comes from

Posted on There is Talent's careers page ↗There is Talent's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of There is Talent

There is Talent

11 - 50 employees

Founded 2020

📣 Marketing

🏥 Healthcare

⚖️ Legal

Marketing • Healthcare • Legal

There is Talent is a remote staffing and talent-placement company that connects bilingual Latin American professionals with U. S. companies for fully remote, time-zone aligned roles. The company specializes in placing virtual assistants, customer service agents, administrative and specialized support (legal, healthcare, accounting, marketing, sales, and tech support), providing end-to-end candidate screening, English interviews, client matching, onboarding guidance, and ongoing support. There is Talent focuses on long-term placements, career growth, and helping professionals earn competitive pay in USD while working from home.

📋 Description

• Answer customer questions about market pay, salary ranges and total compensation using the company's data • Prepare clear compensation benchmarks and competitor comparisons for customers • Analyze compensation data in Excel and explain the findings in simple terms • Work with the Customer Success team to support and retain customers through calls, email and written reports • Use AI tools (Claude, ChatGPT) to speed up research and analysis • Keep customer notes and documentation up to date in Notion and Gmail

🎯 Requirements

• Experience as a Compensation Analyst or Total Rewards Analyst (or a similar compensation role), or Customer Success experience at a compensation or salary-data company (e.g. Mercer, Radford / Aon, Willis Towers Watson, Payscale, Salary.com, Pave, Carta) • Advanced English (C1 or higher), written and spoken • Strong Excel skills and comfort working with data • Excellent attention to detail • Confident on the phone and on video calls with customers • Available full time, 8:30 am – 5:30 pm Pacific Time • Experience with US compensation, pay benchmarking or salary surveys (nice to have) • Experience with Notion and AI tools such as Claude or ChatGPT (nice to have) • Experience working with US clients or a US tech company (nice to have)

🏖️ Benefits

• 100% remote • Full-time position with a US company • Long-term opportunity in a growing team • Training and support on the company's tools and data

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