Field Service Engineer, III

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Biotechnology • Pharmaceuticals • Science

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Provide expert installation, maintenance, and repair services for sophisticated analytical and microscopy equipment • Deliver outstanding technical support while building strong relationships with customers • Resolve complex issues and conduct preventive maintenance • Train users to ensure optimal system performance • Contribute to critical scientific research and innovation

🎯 Requirements

• Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience installing, troubleshooting, repairing and calibrating sophisticated analytical instruments • Preferred Fields of Study: Electronics, Physics, Engineering, Computer Science, Chemistry or related technical field • Ongoing technical training and certifications required • Demonstrated expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems • Strong diagnostic and problem-solving abilities for hardware and software issues • Excellent interpersonal communication skills and proven ability to build positive customer relationships • Professional working proficiency in English; additional languages beneficial • Ability to read and interpret technical documentation, schematics, and engineering drawings • Proficiency with Windows operating systems, networking, and standard business software • Valid driver's license and ability to travel 25-50% • Physical ability to lift up to 50 lbs and work in laboratory environments • Experience mentoring and training others preferred • Ability to work independently while maintaining strong team collaboration • Availability to respond to urgent customer needs • Must follow all safety protocols and be able to work in cleanroom environments when required.

🏖️ Benefits

• Ability to lift 40 lbs. without assistance • Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)