Manager, Clinical Operations

🔥 0 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏥 Clinical Operations

👻 Ghost score 10%

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Logo of Thermo Fisher Scientific

Thermo Fisher Scientific

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Oversee, train, resource, coach and performance-manage a clinical operations team • Lead performance using end results, metrics and key performance indicators • Escalate performance concerns and training needs to ensure adherence to company SOPs and WPDs • Collaborate with leadership on resourcing needs • Manage staff and provide coaching, mentorship and work direction • Conduct performance appraisals and career discussions; facilitate employee career development • Interview, recruit and select staff • Manage and conduct induction and orientation programs for new employees • Maintain staff CVs, training records, position profiles and experience profiles • Ensure timely and accurate timesheets and expense reports • Support allocation activities and project/functional leads to optimize project operations • Raise issues that may affect project deliverables • Deliver training on WPDs, SOPs, local requirements and clinical operations topics • Identify training gaps and ensure training requirements are met • Assure adherence to ethical and regulatory standards • Alert management to quality issues and request or facilitate QA audits • Review systems including Activate, CTMS, Preclarus and Clarity to evaluate employee and project metrics, KPIs and project status • Evaluate staff work, including remote or on-site PAVs • Participate in process improvement and development initiatives • Ensure understanding and facilitation of risk-based monitoring • Contribute to bids and procurement of new business when required • Collaborate with senior management and executive staff on strategic planning and business development • Lead or contribute to initiatives improving department and company performance

🎯 Requirements

• Previous experience comparable to 5+ years • 1+ year of leadership responsibility • An equivalency combining appropriate education, training and/or directly related experience may be considered • Advanced mentoring, leadership and supervisory skills • Excellent clinical trials monitoring skills, both remote and on-site • Understanding of or ability to learn company SOPs, WPDs and relevant regulations, including ICH/GCP and FDA guidelines • Ability to evaluate medical research data • Strong organizational and negotiation skills • Strong attention to detail • Advanced written and oral communication skills • Good knowledge of English language and grammar • Computer skills including data entry, archival and retrieval • Ability to travel as needed • Team-building skills • Interpersonal and conflict-resolution skills • Problem-solving skills in a constantly changing environment • Knowledge of medical/therapeutic areas and medical terminology

🏖️ Benefits

• Reasonable accommodation for individuals with disabilities to participate in the job application or interview process • Other benefits and privileges of employment

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