Software Account Executive – Franchise

🕒 April 8

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Logo of Thryv

Thryv

1001 - 5000 employees

☁️ SaaS

🤝 B2B

SaaS • B2B

Thryv is an all-in-one SaaS platform that helps small businesses manage marketing, sales, operations, and payments from a single dashboard. It combines website and online listings management, SEO, reputation and social media management, CRM, appointment scheduling, invoicing and automated payments, pipeline and marketing automation, AI-powered tools, and workforce features like payroll and tax automation. Thryv focuses on onboarding and ongoing support to help local and multi-location small businesses get discovered, convert leads, and grow efficiently.

📋 Description

• This role is responsible for establishing and nurturing relationships with Franchisors across North America. • The primary objective is to secure new clients and enhance the existing franchise footprint to meet a predetermined sales quota. • The Software Account Executive conducts greater than 50% of their work outside of their home office. • Contacts assigned franchise leads to secure new SaaS clients by utilizing established sales processes, including providing sound recommendations through a consultative approach. • Recommend solutions that address the client’s needs. • Establishes and maintains strong working relationships with key stakeholders within the franchises. • Meets and exceeds sales quotas by driving brand awareness and lead generation via Franchisee referrals, tradeshows, associations, creating and leading webinars and formal presentations, and ensuring customer satisfaction and retention. • Executes all defined operational processes and requirements with excellence.

🎯 Requirements

• 3+ years of experience in outbound sales required (preferably in a SaaS role or company) • 4+ years of related experience required (7+ years preferred) • Manage and grow customer accounts by building strong relationships, understanding client needs, and delivering strategic solutions that drive retention and revenue expansion • Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships. • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands • Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems • Associate’s degree (or international equivalent) or equivalent experience required

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities

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