Senior Lifecycle Manager

Job not on LinkedIn

đŸ”„ 3 minutes ago

đŸ‡ȘđŸ‡ș Europe – Remote

⏰ Full Time

🟠 Senior

👔 Manager

đŸ‘» Ghost score 10%

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Logo of Timeleft

Timeleft

51 - 200 employees

Founded 2020

đŸ‘„ B2C

🏹 Hospitality

đŸȘ Marketplace

💰 Seed on 2021-11

B2C ‱ Hospitality ‱ Marketplace

Timeleft is a consumer-facing mobile-first platform and app that organizes weekly in-person social meetups—primarily dinners, drinks, and runs—matching strangers into small groups and handling all logistics (venue, group assignment, timing) so users just show up. The service emphasizes making friendships through curated, language- and personality-aware group assignments, operates in 200+ cities across 52 countries, and reports 3M+ members with hundreds of bookings per day. Timeleft targets adults (18+) seeking regular local social experiences without profiles, swiping, or planning.

📋 Description

‱ Own the end-to-end lifecycle programme across email, push, SMS, and in-app ‱ Convert signups into paying subscribers ‱ Drive retention through close partnership with Product ‱ Reactivate dormant subscribers ‱ Build personalisation, dynamic journeys, and next-best-action capabilities ‱ Define and drive the lifecycle maturity roadmap ‱ Shape the lifecycle system with Data and Product, including data foundations, segmentation, triggers, events, experimentation, content supply, and feedback loops ‱ Partner with Product on in-app moments, onboarding flows, and retention nudges ‱ Own measurement for signup-to-paid conversion, cohort retention curves, reactivation rate, and LTV contribution ‱ Apply AI to content generation, segment modelling, journey design, and testing ‱ Hire and manage a Lifecycle Manager as the programme scales ‱ Feed insights into Product, Paid Social, and Brand ‱ Report directly to the VP Data

🎯 Requirements

‱ Full-stack lifecycle operator experience at a consumer app or subscription business ‱ Experience shipping across email, push, SMS, and in-app ‱ Experience building lifecycle capabilities such as personalisation, dynamic journeys, or next-best-action logic ‱ Deep Customer.io experience or comparable stack such as Braze or Iterable ‱ Understanding of data foundations, event tracking, experimentation infrastructure, scoring, and prediction ‱ Ability to work credibly with Data and Engineering ‱ Experience moving signup-to-paid conversion at meaningful scale ‱ Experience partnering with Product on retention ‱ Experience winning back dormant subscribers at scale ‱ Testing and measurement discipline, including segmentation, personalisation, testing, and results analysis ‱ Experience using LLMs and automation for content, segmentation, and journey work ‱ Strong writing or copy partnership skills ‱ Cross-functional collaboration with Product and Data ‱ Readiness to hire and manage a team

đŸ–ïž Benefits

‱ Competitive base ‱ Equity ‱ Standard Timeleft benefits ‱ Timeleft dinners ‱ Room to hire and build a team as the programme scales ‱ Direct access to data, models, and people needed to build predictive and AI-driven lifecycle ‱ Seat at the product table and first-class product partnership on retention

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