Tines
51 - 200 employees
Founded 2018
☁️ SaaS
🔒 Cybersecurity
🏢 Enterprise
SaaS • Cybersecurity • Enterprise
Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.
Community Manager
🕒 May 19
🇺🇸 United States – Remote
💵 $165k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👫 Community Manager
🦅 H1B Visa Sponsor
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Tines
51 - 200 employees
Founded 2018
☁️ SaaS
🔒 Cybersecurity
🏢 Enterprise
SaaS • Cybersecurity • Enterprise
Tines is a leading automation platform that empowers security teams and IT professionals to create, run, and monitor workflows in real-time. With a focus on AI-powered automation, Tines connects with a wide range of products and APIs to streamline processes and enhance productivity across various teams, including security, IT, infrastructure, and engineering. It provides tools for building apps and self-service portals, enabling organizations to integrate systems, manage risk, automate incident responses, and drive operational efficiencies. Built for enterprise-grade transparency and compliance, Tines fuels smarter, more secure work environments with ease of use and rapid deployment.
📋 Description
• Launch and operate the community home. • Set up and evolve the practical community experience. • Leverage and deploy Tines' own automation tools to manage community workflows. • Own the community content and programming initiative. • Own specific elements of the community strategy, roadmap, and planning exercises. • Lead the community onboarding initiative. • Foster positive interactions within the community and lead response actions. • Lead Community Voice of the Customer (VoC) efforts. • Provide expert moderation support. • Collaborate across CX, Product, and Marketing teams. • Act as a resource across the CX organization.
🎯 Requirements
• 5+ years of experience in community management, preferably in SaaS or adjacent space. • A demonstrated ability to learn complex technical products quickly. • Familiarity with automation and AI is preferred. • Skilled writer and editor capable of developing engaging, informative content. • Comfortable owning initiatives from ideation through measurement and iteration. • Enjoy being a resource for the wider team and helping internal Tines engage effectively with the community.
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