Account Manager

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🕒 March 27

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TLDR

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

📱 Media

Media • Technology • Newsletter

TLDR is a company that delivers concise daily newsletters, offering summaries of the most intriguing stories in the startup, technology, and programming sectors. The service is designed to keep readers informed about key developments in tech and related industries by providing brief updates that can be read in five minutes. The newsletter covers various topics including new technology launches, programming insights, AI developments, and sector trends, aiming to serve a tech-savvy audience looking to stay updated efficiently.

📋 Description

• Own post-sale client relationships, ensuring satisfaction, retention, and growth. • Lead client onboarding, campaign management, and delivery in collaboration with Ad Ops. • Proactively identify renewal and upsell opportunities across your account base. • Analyze campaign performance, communicate insights, and deliver actionable recommendations. • Partner closely with Sales, Ops, and Ad Ops to streamline handoffs and improve execution. • Maintain accurate forecasting, pipeline, and account health data in HubSpot. • Prioritize your book of business by potential, ensuring the right level of service across accounts. • Surface process improvements and client insights to help shape TLDR’s product and sales strategy.

🎯 Requirements

• 3+ years of Account Management or Client Success experience in digital media, advertising, or newsletters • Proven track record of owning renewals, upsells, and revenue targets • Strong understanding of campaign metrics, reporting, and optimization • Proficient in CRM tools (HubSpot or equivalent) and revenue forecasting • Exceptional communication and relationship management skills • Comfortable managing a large, diverse book of business • Collaborative, organized, and confident working autonomously • You’ve managed advertising or sponsorship campaigns end-to-end. • You balance empathy with commercial instincts — both client-first and performance-driven. • You thrive in high-growth, fast-moving environments with evolving processes. • You think like a partner, not a vendor — and can speak the language of tech and media. • You’re naturally curious, proactive, and driven to make things better.

🏖️ Benefits

• Comprehensive medical, dental and vision benefits with 100% paid option • Flexible PTO. Most team members will enjoy 2-3 weeks off per year + holidays • 401(k) Plan: Empower 401(k) • Paid Parental Leave • Home Office Stipend: We're on Macbook Air M4s. Get a new monitor, headset, and chair on us. • Learning & Development Stipend: We are a curious group that believes in learning. • Contribute to the growth of one of the largest newsletters in the world.