Toast
SaaS • B2B • Hospitality
Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.
Senior Customer Success Manager, RMM
Job not on LinkedIn
November 26
Toast
SaaS • B2B • Hospitality
Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.
📋 Description
• Build relationships with customers and maintain daily database entries through Salesforce • Drive activation and adoption across Toast product suite by analyzing product module usage • Facilitate customer demos and ensure customers are getting the most out of their experience • Collaborate with internal leadership teams to resolve customer escalations
🎯 Requirements
• 6+ years account management experience • Mid-Market or Enterprise customer management experience • Strong communication and presentation skills • General technical proficiency using software • Proven track record of success in meeting and exceeding goals
🏖️ Benefits
• Competitive compensation • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities
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