TOMIA
501 - 1000 employees
Founded 1998
📡 Telecommunications
☁️ SaaS
🏢 Enterprise
Telecommunications • SaaS • Enterprise
TOMIA is a company specializing in innovative roaming services for mobile network operators. The company offers a range of products and solutions such as VoLTE Roaming, 5G Roaming, and IoT Roaming, all aimed at maximizing revenues and reducing costs for operators. TOMIA's services include Steering of Roaming, Campaign Management, and Real-Time Anti-Fraud measures to ensure secure and efficient roaming operations. Their comprehensive portfolio of roaming value-added services ensures accurate visibility, control, and automation for the world's leading operators. TOMIA is committed to advancing global communications by adapting to new technologies like VoLTE, 5G, and IoT.
Head of Delivery – Operations
🕒 June 9
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TOMIA
501 - 1000 employees
Founded 1998
📡 Telecommunications
☁️ SaaS
🏢 Enterprise
Telecommunications • SaaS • Enterprise
TOMIA is a company specializing in innovative roaming services for mobile network operators. The company offers a range of products and solutions such as VoLTE Roaming, 5G Roaming, and IoT Roaming, all aimed at maximizing revenues and reducing costs for operators. TOMIA's services include Steering of Roaming, Campaign Management, and Real-Time Anti-Fraud measures to ensure secure and efficient roaming operations. Their comprehensive portfolio of roaming value-added services ensures accurate visibility, control, and automation for the world's leading operators. TOMIA is committed to advancing global communications by adapting to new technologies like VoLTE, 5G, and IoT.
📋 Description
• Oversee global delivery of customer projects and managed services • Ensure operational performance across onboarding, delivery, and support • Drive customer satisfaction and retention through strong execution • Work closely with Product & R&D to align delivery capability with roadmap • Lead operational transformation and continuous improvement initiatives • Manage escalations and ensure timely resolution of customer issues
🎯 Requirements
• 10+ years in delivery, operations, or service leadership roles • Proven experience leading global delivery and operations teams • Strong background in telecom, SaaS, or managed services environments • Track record of delivering complex, multi-customer solutions at scale • Experience managing P&L or operational budgets • Multi-year experience in Roaming industry, including GSMA & TADIG / BCE knowledge • Knowledge of Roaming wholesale workflow from CDR to settlement
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities
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