People Operations Specialist

🔥 20 hours ago

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TopDog Law

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

👥 B2C

🏪 Marketplace

B2C • Marketplace

TopDog Law is a national marketing network and personal injury law firm brand that connects injured individuals with local counsel across the United States. The organization (including Helm Law Group, LLC) focuses on accident and injury cases — car and truck accidents, medical malpractice, birth injuries, nursing home abuse, sexual abuse, slip-and-fall, workers' compensation, and wrongful death — offering free case reviews and contingency-fee representation. TopDog Law operates a network of partner firms licensed in different states, maintains multiple offices nationwide, and emphasizes client communication, advertising-driven outreach, and connecting clients to local licensed attorneys.

📋 Description

• Serve as the primary administrator and point of contact for all employee leaves of absence • Manage the end-to-end LOA process: intake, documentation, certification tracking, communication with the employee and their manager, return-to-work coordination, and record keeping • Ensure LOA administration is compliant with applicable federal, state, and local law • Serve as the first point of contact for employee questions, concerns, and issues • Conduct or support investigations into employee complaints, policy violations, and workplace concerns • Provide managers with clear, practical support on performance documentation, disciplinary process, accommodations, and employee concerns • Administer HRIS (Rippling) including employee records

🎯 Requirements

• 5+ years of hands-on experience with meaningful ownership of functional People Ops work • Direct experience administering leaves of absence including FMLA, ADA, and state leave laws • Experience handling employee relations matters including investigations, documentation, and manager guidance • Working knowledge of employment law and compliance requirements across multiple states • Track record of building, documenting, and improving processes and workflows • Strong judgment, discretion, and ability to handle sensitive matters professionally • Highly organized with excellent attention to detail and follow-through • Clear, professional written and verbal communication skills • Ability to manage a varied workload, prioritize effectively, execute with speed, and take initiative

🏖️ Benefits

• Health insurance • Flexible work arrangements • Paid time off • Professional development