Manager, SMB Sales

🔥 14 hours ago

🇪🇺 Europe – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Toptal

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

🎯 Recruiter

💰 Seed Round on 2012-06

Consulting • Marketing • Recruitment

Toptal is an exclusive network of the top freelance software developers, designers, marketing experts, finance experts, product managers, and project managers in the world. The company provides businesses with access to highly skilled professionals to tackle their most important projects. Toptal's offerings allow companies to quickly and flexibly hire top talent for various roles, including developers, designers, and finance experts, among others. These professionals are rigorously tested and vetted to ensure high quality and an excellent trial-to-hire success rate of 98%. With a global presence and a focus on embracing advanced skills such as blockchain and AI, Toptal is leading the future of on-demand work. Companies rely on Toptal for high-skilled freelance talent across various sectors, ensuring they can build amazing teams rapidly and efficiently as per their project needs.

📋 Description

• Lead and coach a team of Client Advisors in high-velocity, consultative SMB sales • Coach discovery, qualification, portfolio selling, deal management, and commitment-seeking • Review live and recorded calls and active opportunities; provide actionable feedback and run role-plays • Recruit and interview Client Advisors for consultative potential and sales experience • Own and continuously refine the inbound Client Advisor playbook using call audits and conversion data • Manage performance through corrective actions, timelines, and conversion and sales-performance improvement • Manage onboarding, sales training, ramp milestones, and progression to quota-carrying performance • Support career development and succession planning • Oversee pipeline qualification, opportunity progression, prioritization, and forecasting discipline • Identify process improvements that increase efficiency, productivity, and scalability • Partner with Client Services, Talent Operations, Client Experience, People, and relevant specialists • Deliver cross-departmental presentations on metrics, findings, and action plans • Motivate the team through recognition, incentives, and transparent expectations • Drive a culture of high performance, accountability, continuous improvement, and call review • Develop and implement strategies to improve team performance and productivity • Assess KPIs and deliver measurable improvements in conversion, sales performance, call quality, and opportunity progression

🎯 Requirements

• Bachelor’s degree required • Three or more years in business-to-business sales • One to two years of direct leadership of inbound, inside, or end-to-end small business sales teams • Demonstrated record of improving individual and team sales performance through coaching, opportunity management, and clear performance expectations • Ability to learn and coach to a structured sales methodology • Experience managing pipeline and forecast rigor across a team in a CRM • Genuine, demonstrable passion for AI in the world of work, including using AI to improve sales-team research, call reviews, and coaching • Outstanding written and verbal communication skills • Comfortable presenting metrics and strategy to cross-departmental partners • Comfortable operating in a dynamic environment with evolving processes and priorities • Full availability during working hours to support the team and handle client escalations • Ability to work in a fast-paced, rapidly growing company and manage varied challenges, deadlines, and contacts • Must be a world-class individual contributor • Resumes and communication must be submitted in English • No visa sponsorship or assistance is offered

🏖️ Benefits

• Fully remote workforce and remote position • Recognition and incentives • Leadership/sales training program • Career development and succession planning • Coaching, mentoring, and onboarding support • Opportunities to work with a global team and cross-functional partners