Customer Expert

🕒 July 23

🇨🇴 Colombia – Remote

💵 $2.3M - $3M / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 13%

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🗣️🇪🇸 Spanish Required

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Logo of TP

TP

10,000+ employees

🤝 B2B

💼 Consulting

💰 $514.9M Post IPO debt on 2025-02

B2B • Consulting

TP is TP Group, previously known as Teleperformance, which has been a leader in the digital business services market for nearly 47 years. With a focus on adapting to changes in the AI era, TP offers a range of services including sales, outsourcing, BPO, customer experience, digital solutions, technical support, and analytics solutions. The company emphasizes an omnichannel approach and is committed to providing modern, empathetic services to meet the needs of its clients.

📋 Description

• Apoyar a los clientes respondiendo consultas, brindando orientación clara y amigable, y entregando soluciones efectivas a través de diferentes escenarios de servicio. • Centrarte en entender las necesidades del cliente, manejar la información de manera responsable y asegurar una experiencia positiva en cada interacción.

🎯 Requirements

• Título de bachillerato completo. • No se requiere experiencia laboral previa. • Disponibilidad de trabajo: TRN: Lunes a Jueves 8:00 - 17:30 | Viernes 8:00-17:00| fines de semana libres / Operaciones: 07:30-17:00 //08:30-18:00// 09:00-20:30 | 2 días libres. • Residencia: Nacional.

🏖️ Benefits

• Trabajo de 42 horas por semana, diseñado para apoyar el equilibrio entre trabajo y vida personal. • Bonos basados en rendimiento hasta el 15% del salario para recompensar tus resultados y compromiso. • Contrato a plazo indefinido para estabilidad a largo plazo. • Acceso a nuestra exclusiva Arena de Juegos, diseñada para el entretenimiento y la conexión del equipo. • Beneficios del fondo de empleados para apoyar tu bienestar financiero.

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