People Business Partner – LATAM

🕒 March 31

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Logo of Trafilea Tech E-commerce Group

Trafilea Tech E-commerce Group

201 - 500 employees

🛍️ eCommerce

🤖 Artificial Intelligence

eCommerce • Artificial Intelligence • Marketing

Trafilea Tech E-commerce Group is a next-generation consumer-tech platform and e-commerce group of brands. The company is powered by proprietary technology, world-class marketing, and operational excellence. Trafilea's ecosystem integrates data, technology, and systems to enhance all its brands, focusing on creating a frictionless, high-performing shopping experience. The group manages a real-time ad management technology and an AI-powered advertisement platform, enabling high-efficiency budget allocations and optimization across their operations. Trafilea has a significant impact with over 10 million customers and 30 million online users, making it a data-driven and tech-enabled powerhouse in the e-commerce industry.

📋 Description

• This role is not about “HR administration.” It’s about building high-performing teams and driving transformation in a global, tech-driven environment. • You’ll be the go-to expert for your business area, guiding leaders on how to attract, grow, and retain world-class talent while ensuring our people experience scales with our business ambition. • Own the full employee lifecycle: from diagnosing hiring needs and building scorecards to onboarding, development, and retention. • Partner with leaders: act as a trusted advisor, ensuring that every people decision supports business objectives and performance outcomes. • Collaborate with Talent Acquisition and Total Rewards to align hiring priorities, budgets, and organizational capacity each quarter. • Guarantee excellence and clarity in hiring processes — every role backed by a defined scorecard, level, and job description. • Lead onboarding experiences that integrate new hires seamlessly into the business and culture. • Implement and oversee performance management processes, including reviews, calibrations, and succession planning. • Drive development and growth plans — ensuring every top talent has an Individual Development Plan (IDP) and every low performer has a Performance Improvement Plan (PIP). • Lead organizational structure reviews, identifying efficiency gaps and redesigning teams for scale and agility. • Execute transformational initiatives tied to business growth, operational excellence, or cultural improvement. • Analyze ENPS and engagement data to design and implement actions that enhance retention and motivation. • Partner with Learning & Development to assess skill gaps and co-own training programs for your departments. • Provide guidance and coaching to leaders and employees to enhance performance, alignment, and collaboration. • Ensure policy compliance and people processes are consistently upheld across your department. • Collaborate with PMO, Process, and Audit Excellence teams to strengthen leadership routines and operational discipline.

🎯 Requirements

• 5+ years as a senior-level People/HR Manager or HR Business Partner in dynamic, fast-growth or multinational environments. • Proven experience partnering directly with functional leaders to influence strategic decisions. • Hands-on expertise across performance management, workforce planning, talent development, and organizational design. • Strong analytical skills to define KPIs, monitor dashboards, and optimize processes. • Certified in project management (or willing to complete a 4-month asynchronous PM course paid by Trafilea). • Excellent communication skills in English (written and verbal) — comfortable working cross-functionally and globally. • Demonstrated experience supporting your assigned functional area (e.g., Marketing, IT, Finance, or Operations). • Strategic thinker with the ability to translate people insights into measurable business outcomes. • A proactive, empathetic, and detail-oriented approach to leadership and collaboration.

🏖️ Benefits

• 100% Remote • USD competitive salary • Paid time off • More.

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