Trakto
11 - 50 employees
Founded 2013
🤝 B2B
📣 Marketing
B2B • Marketing • Advertising
Trakto is an innovative platform that enables brands to create and scale marketing materials efficiently. With features like a full design editor and advanced video editing capabilities, Trakto allows users to produce advertisements in various formats with ease. The platform integrates seamlessly with the Google ecosystem, streamlining the management and optimization of advertising content while maximizing productivity and minimizing reliance on external agencies. Trakto is designed to help businesses enhance their branding and increase conversion rates through intuitive design processes.
Customer Success Analyst – Bilingual (Mid-level)
Job not on LinkedIn
🕒 June 12
🗣️🇧🇷🇵🇹 Portuguese Required
🗣️🇪🇸 Spanish Required
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Trakto
11 - 50 employees
Founded 2013
🤝 B2B
📣 Marketing
B2B • Marketing • Advertising
Trakto is an innovative platform that enables brands to create and scale marketing materials efficiently. With features like a full design editor and advanced video editing capabilities, Trakto allows users to produce advertisements in various formats with ease. The platform integrates seamlessly with the Google ecosystem, streamlining the management and optimization of advertising content while maximizing productivity and minimizing reliance on external agencies. Trakto is designed to help businesses enhance their branding and increase conversion rates through intuitive design processes.
📋 Description
• Conduct onboarding and role-specific training for clients and users; • Serve clients across multiple platforms (WhatsApp, support software, email, etc.); • Manage your assigned client portfolio proactively and with personalized attention; • Develop and implement strategic planning for the routines under your responsibility; • Prepare periodic reports and performance reports; • Implement solutions and improvements; • Be prepared to handle multiple products and projects.
🎯 Requirements
• Work well in a team; • Familiarity with support software (video conferencing, email, ticketing systems, etc.); • Be proactive; • Experience in B2B customer support; • English or Spanish – fluent; • Experience working in technology companies.
🏖️ Benefits
• 100% remote work.
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