
11 - 50 employees
Founded 2019
π₯ Healthcare
π€ Artificial Intelligence
βοΈ SaaS
Healthcare β’ Artificial Intelligence β’ SaaS
Transform9 is a healthcare-focused software company that builds custom AI voice agents for specialty physician practices to eliminate hold times, reduce call center costs, and fill physician schedules 24/7. Their platform provides conversational voice agents and outbound outreach that handle scheduling (including new patient intake and insurance verification), prescription refills, patient-to-provider messaging, smart call routing, FAQs, after-hours support, and targeted patient campaigns. Transform9 integrates with EMRs and phone systems, is HIPAA-compliant, and is positioned as a SaaS solution that improves patient access, reduces abandonment and hold times, and drives operational cost savings for medical practices.
π₯ 18 minutes ago
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11 - 50 employees
Founded 2019
π₯ Healthcare
π€ Artificial Intelligence
βοΈ SaaS
Healthcare β’ Artificial Intelligence β’ SaaS
Transform9 is a healthcare-focused software company that builds custom AI voice agents for specialty physician practices to eliminate hold times, reduce call center costs, and fill physician schedules 24/7. Their platform provides conversational voice agents and outbound outreach that handle scheduling (including new patient intake and insurance verification), prescription refills, patient-to-provider messaging, smart call routing, FAQs, after-hours support, and targeted patient campaigns. Transform9 integrates with EMRs and phone systems, is HIPAA-compliant, and is positioned as a SaaS solution that improves patient access, reduces abandonment and hold times, and drives operational cost savings for medical practices.
β’ Design and build full-stack provisioning applications used by Transform9's direct customers to configure and deploy voice agents β’ Own the end-to-end user experience for non-technical operators β making complex agent configuration simple, fast, and reliable β’ Build scalable backend services that interface with the Core Platform to provision, update, and manage voice agents β’ Develop production-grade software that meets HIPAA and healthcare security standards β’ Participate in code review and contribute to engineering standards β’ Debug production issues and own features through their full lifecycle β design, build, test, deploy, monitor β’ Collaborate with Customer Success and Product to understand operator workflows and translate them into great UX
β’ 8+ years building production full-stack applications β’ Strong proficiency across frontend (React or equivalent) and backend (Python, TypeScript, or equivalent) β’ Experience building operator-facing or admin tooling for SaaS products β’ Comfort working across the stack β from UI to API to data layer β’ Strong UX instincts with an ability to design for non-technical end users β’ Solid understanding of RESTful APIs, authentication, and systems integration β’ Comfort with rapid iteration and ambiguity in a fast-moving environment β’ **Nice to have** β’ - Experience with configuration management, workflow builders, or multi-tenant SaaS platforms β’ - HIPAA-regulated or compliance-heavy environment experience β’ - Voice/telephony, LLM, or conversational AI product experience β’ - Background building tools used by healthcare operations or IT teams
β’ Top-tier health coverage: medical, dental & vision β’ 401(k) β’ Paid time off + holidays, and paid parental leave
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