Consultant, Ski & Golf

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🕒 March 27

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TravelBrands

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

🤝 B2B

👥 B2C

B2B • B2C

TravelBrands is a Toronto-based division of H. I. S. -Red Label Vacations Inc. and one of Canada’s leading travel groups, operating both wholesale and retail brands through a multi-channel distribution network. The company serves travel agents and consumers, offering flights, hotels, packages, car rentals, tours, cruises, attractions and a reservations platform (TravelGenie) that supports custom package building. TravelBrands works closely with global partners and the travel agent community to deliver travel solutions for nearly two million travelers annually and runs consumer-facing brands as well as agent-focused services.

📋 Description

• Represent the organization professionally while working with clients and partners. • Prepare accurate quotes, proposals, and complete travel bookings. • Build customized ski and golf vacation packages including airfare, accommodations, transfers, rentals, tee times, lift tickets, lessons, and insurance. • Finalize all itinerary components. • Respond promptly and professionally to client inquiries via phone and email. • Collect all necessary booking details to ensure accuracy and seamless processing across departments. • Process credit card payments and handle booking changes, deviations, and pricing updates. • Offer trip cancellation and travel medical insurance to all clients. • Exercise sound judgment in enforcing terms and conditions while supporting client satisfaction and retention. • Follow up on receivables to ensure timely processing. • Support consumer events, trade shows, and marketing initiatives.

🎯 Requirements

• Minimum 2 years of travel consulting experience, preferably with a focus on ski or golf travel. • Strong sales acumen with the ability to build, retain, and grow client relationships. • Excellent written and verbal communication skills. • In-depth knowledge of travel products, booking processes, and industry terminology. • Ability to multitask effectively in a fast-paced environment. • Strong attention to detail, accuracy, and organization. • Independent problem-solving skills with sound judgment and initiative. • Ski or golf experience is a strong asset. • Customer-service mindset with a commitment to delivering exceptional travel experiences. • Ability to work under pressure while maintaining professionalism and rapport with clients. • Must be available for industry events, site visits, and participate in familiarization trips.

🏖️ Benefits

• Competitive salary • 2 weeks’ vacation • Medical and dental benefits • 9 additional paid days [1 birthday; 5 sick days; 2 personal days; 1 volunteer day] • Employer RRSP contribution program • Awesome travel benefits for you, your friends and family • Employee Assistance Program for you and your family members