Customer Care Specialist, Hungarian, Polish, English

🕒 July 17

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Trimble Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

📦 Logistics

🏭 Manufacturing

💼 Consulting

💰 Post-IPO Debt on 2022-12

Logistics • Manufacturing • Consulting

Trimble Inc. is a technology company that provides advanced solutions across various sectors including construction, transportation, geospatial, and natural resources. They empower industries to improve efficiency and profitability by leveraging real-time data insights, innovative software, and precise hardware. Trimble's solutions are used by millions of professionals globally, helping them to collaborate effectively and manage complex workflows, ultimately transforming how work gets done in diverse environments.

📋 Description

• Act as the primary contact for a global logistics network • Resolve complex issues via tickets and phone • Analyze and prioritize client inquiries • Provide customer support and resolve issues • Collaborate with specialized internal teams on resolutions • Monitor progress on critical support cases • Manage customer improvement initiatives • Ensure high service levels and positive customer experiences

🎯 Requirements

• Fluency in Hungarian and Polish and a strong command of English • Exceptional soft skills and a customer-centric mindset • Strong analytical abilities to categorize, prioritize, and resolve support requests • Excellent communication skills for providing clear, friendly case-progress updates • Genuine interest in technology and understanding of IT-related topics (bonus) • Previous experience in a multilingual customer support or helpdesk environment (bonus) • Passion for problem-solving and entrepreneurial spirit in a fast-paced environment (bonus)

🏖️ Benefits

• Collaborative, supportive team culture • Opportunities to grow technical expertise and build a career • Purpose-driven work with tangible positive real-world impact • Entrepreneurial environment with ownership and initiative • Values-driven culture focused on Belong, Grow, and Innovate • Accommodation support during the application process