Technical Customer Support Professional, IngenieurIn / TechnikerIn – Systemplaner für die Gebäudetechnik (f/m/d)

🕒 June 20

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 26%

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🗣️🇩🇪 German Required

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Logo of Trimble Inc.

Trimble Inc.

10,000+ employees

📦 Logistics

🏭 Manufacturing

💼 Consulting

💰 Post-IPO Debt on 2022-12

Logistics • Manufacturing • Consulting

Trimble Inc. is a technology company that provides advanced solutions across various sectors including construction, transportation, geospatial, and natural resources. They empower industries to improve efficiency and profitability by leveraging real-time data insights, innovative software, and precise hardware. Trimble's solutions are used by millions of professionals globally, helping them to collaborate effectively and manage complex workflows, ultimately transforming how work gets done in diverse environments.

📋 Description

• Als direkter technischer Ansprechpartner für unseren professionellen Kundenstamm fungieren. • Unsere Kunden bei der Einführung und Anwendung unserer CAD- und Berechnungsprogramme betreuen. • Komplexe technische Anfragen über unsere Experten-Hotline mit Schwerpunkt auf Heizung, Lüftung und Sanitär (HLS) lösen. • Anwender bei der Maximierung ihrer Produktivität durch optimalen Einsatz des Trimble MEP-Software-Ökosystems unterstützen.

🎯 Requirements

• Technische(r) Systemplaner/in, Techniker/in oder Ingenieur/in der Fachrichtung Gebäudetechnik (HLS) • Strukturierte Arbeitsweise und die Fähigkeit, komplexe Sachverhalte verständlich zu erklären. • Sicheres Auftreten und Freude am professionellen Kundenkontakt. • Kenntnisse in CAD/CAE-Programmen im Bereich HLSE (Heizung, Lüftung, Sanitär, Elektrotechnik) und besonders in Trimble Nova. • Erste Erfahrungen im technischen Support oder in der Software-Implementierung sind von Vorteil. • Deutschkenntnisse in Wort und Schrift für die Betreuung regionaler Kunden.

🏖️ Benefits

• Health insurance • Professional development • Flexible working hours • Remote work options

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