Project Manager – CRM Team Lead

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🕒 November 13, 2025

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TA Triumph-Adler GmbH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1896

🔧 Hardware

☁️ SaaS

🤝 B2B

Hardware • SaaS • B2B

TA Triumph-Adler GmbH is a European provider of office printing hardware and accompanying software and services. The company designs and supplies multifunction printers (MFPs) and production printing systems and supports connected workplaces with IT infrastructure, fleet management, cloud scanning and digital-archiving solutions. It also offers managed workplace services, security and monitoring solutions, consumables and financing, focusing on partner-led B2B sales and enterprise customers.

📋 Description

• Implement, maintain and optimize a forward-looking CRM system • Act as the interface between operational business units and IT • Advise stakeholders on process analysis and optimization • Prioritize requirements • Create implementation concepts and define technical specifications • Take ownership of the current CRM solution • Provide functional coordination of the CRM team • Provide process consulting and develop solution concepts • Project management for implemented optimization measures • Adapt the system from a process perspective in line with company requirements • User support and training • Rollout of a new, company-wide CRM solution • Ensure up-to-date system documentation

🎯 Requirements

• Completed commercial or technical training, or equivalent professional experience • Several years of experience in project and process management (ideally both Agile and traditional waterfall methodologies) • Knowledge of various CRM systems • Strong analytical and conceptual skills • Excellent communication and confident presentation skills in both German and English • Exceptional customer and service orientation • Willingness to travel

🏖️ Benefits

• Flexible working hours (flexitime model) • Up to 50% remote work possible • Comprehensive onboarding • Wellhub membership: access to 1,600+ sports, leisure and wellness facilities • Our TA Academy and personalized training programs • Pluxee Benefits Card (monthly shopping voucher) • Employee discounts via Corporate Benefits • Bike leasing • Permanent employment contract • 30 days of vacation