Client Strategist

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Trivium Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🤝 B2B

🛍️ eCommerce

🏪 Marketplace

B2B • eCommerce • Marketplace

Trivium Group is a full-service Amazon-focused marketing agency that helps consumer brands scale profitably on Amazon and related marketplaces. They specialize in Amazon account management, PPC advertising, DSP campaign management, creative optimization (A+ content, imagery, copy), and TikTok Shop support, with a profit-first approach and deep experience in CPG, health & wellness, and supplements. Trivium combines data-driven analytics, bespoke strategies, and hands-on strategist oversight to improve conversions, reduce ad costs, and drive long-term growth for brands selling on e-commerce marketplaces.

📋 Description

• Own client relationships end-to-end — weekly/biweekly calls, text updates, personalized reporting • Understand and communicate funnel strategy — lead gen ads, retargeting, CRM flows, automated follow-up sequences • Review campaign results, identify trends, and translate marketing data into language a business owner understands — no jargon, just results and next steps • Direct creative — guide the creative team on what ads should say and look like based on what's working • Drive retention, upsells, referrals, Google reviews, and testimonials • Hold frame on client calls — our clients are direct, sometimes aggressive, and expect you to run the meeting with confidence • Bridge the gap between client needs and media buyer execution — understand what the client wants, translate it into actionable strategy for the team

🎯 Requirements

• Blue-collar or trades background — you've worked in or around the trades (HVAC, plumbing, roofing, electrical, landscaping, remodeling, or similar). You speak the language of home-service business owners as a peer, not a marketer. This is the single most important qualification. • Marketing background — you don't need to be an expert, but you understand what marketing is: funnels, ads, leads, basic metrics. You've worked for a marketing company, tried to start one, or have a marketing degree. You need enough foundation that we're not teaching from scratch. • Extremely articulate — you speak fluently, collectedly, and intelligently. Blue-collar owners trust people who communicate well. This is critical — strong on the phone and on video. • Sales instinct — this role is more sales than marketing. You can handle an upset client, set frame, validate their frustration, redirect to a resolution, and upsell by pointing to what's working ("this ad set is performing — let's double down") • Hungry and driven — you're energetic, tech-savvy, constantly learning, and fully bought into the agency's mission. You want to grow with us, not just collect a paycheck. • Proactive communicator — you reach out before the client has to ask "what's going on?" • Full-funnel experience (ads → CRM → automated follow-up) • Experience with Facebook Ads, Google Ads, or LSAs — even at a conceptual level • Creative direction experience — conceptualizing ad angles, scripting video ads • Agency experience managing multiple accounts • Familiarity with CRM platforms (GoHighLevel, HubSpot, or similar) • SEO fundamentals — enough to have an informed conversation about content and rankings

🏖️ Benefits

• $60,000/year base salary • Performance bonus structure tied to retention, upsells, and client satisfaction • Total compensation: $75,000–$85,000 depending on performance • Path to Head of Customer Success as the company scales the pod model • Quarterly in-person team meetups • Fully remote — work from anywhere in US