
501 - 1000 employees
Founded 2004
☁️ SaaS
🤝 B2B
🏢 Enterprise
SaaS • B2B • Enterprise
Truelogic Software is a nearshore software development company specializing in agile staff augmentation services. They focus on providing custom outsourced software development with a team of highly skilled engineers from Latin America. Truelogic Software partners with both startups and Fortune 500 companies, offering solutions that align with their clients' time zones and ensuring high-quality outcomes through collaboration and responsiveness. With a presence in over 25 countries, Truelogic emphasizes remote work for better quality of life, and their engineers are experienced in various industries, delivering a wide range of successful projects globally.
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501 - 1000 employees
Founded 2004
☁️ SaaS
🤝 B2B
🏢 Enterprise
SaaS • B2B • Enterprise
Truelogic Software is a nearshore software development company specializing in agile staff augmentation services. They focus on providing custom outsourced software development with a team of highly skilled engineers from Latin America. Truelogic Software partners with both startups and Fortune 500 companies, offering solutions that align with their clients' time zones and ensuring high-quality outcomes through collaboration and responsiveness. With a presence in over 25 countries, Truelogic emphasizes remote work for better quality of life, and their engineers are experienced in various industries, delivering a wide range of successful projects globally.
• Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud • Partner with technical leadership and the existing team to evaluate requirements and architect solutions using configuration or custom development • Build, maintain, and optimize complex automations, workflows, and custom capabilities • Program and support Lightning Web Components (LWC) and Apex code • Execute and support data integrations between Salesforce and external platforms or APIs • Drive the telephony migration from Talkdesk to Genesys, including evaluating and rebuilding related integrations and automations • Lead Experience Cloud initiatives and ongoing system enhancements • Troubleshoot and resolve technical issues across the supported environment • Translate business requirements into documented, actionable technical tasks • Create, update, and manage configuration and development tickets in Jira • Operate independently within a distributed team and adapt to shifting priorities
• Strong hands-on experience in both Salesforce development and administration • Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud • In-depth knowledge of declarative development and advanced system configuration • Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex • Extensive background building, managing, and troubleshooting system automations using standard and custom objects • Solid experience integrating Salesforce with third-party platforms and external APIs • Strong technical judgment in choosing between custom development and out-of-the-box configuration • Comfort documenting technical decisions and managing workflows within Jira • Ability to execute complex projects independently with limited supervision • Experience with Genesys integrations highly preferred • Previous experience operating Talkdesk or similar CTI platforms is a strong plus • Direct experience migrating, assessing, or rebuilding telephony-related automations highly desirable • Familiarity with Marketing Cloud is a distinct advantage • Knowledge of or experience integrating Zapier, HiTouch, SMS, or live chat platforms is a plus • Previous experience within a small technical team supporting multiple operational and customer-facing systems is preferred • Must be currently based in Latin America
• 100% Remote Work • Highly Competitive USD Pay • Paid Time Off • Work with Autonomy • Work with Top American Companies • Engagement activities and a culture prioritizing well-being and work-life balance • Collaboration with a diverse, global network • Work alongside seasoned senior professionals
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