Account Manager – Government

🕒 March 25

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TryHackMe

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🔒 Cybersecurity

📚 Education

☁️ SaaS

Cybersecurity • Education • SaaS

TryHackMe is an online learning platform that makes learning and teaching cybersecurity accessible and practical through prebuilt courses, cloud-hosted virtual machines (VMs), and hands-on labs designed for CTFs, workshops, assessments, and training. Launched in 2018, the platform emphasizes practical, deployable environments so users can avoid local VM configuration, and it serves millions of learners while supporting both individual and organizational training needs.

📋 Description

• Own retention and growth across a portfolio of accounts • Build deep relationships at multiple levels within each customer • Proactively identify and pursue expansion opportunities • Manage account data diligently and follow processes consistently • Collaborate with Account Executives and Customer Success Managers • Own the NRR and GRR targets • Create long-term, high-credibility relationships with stakeholders • Contribute data-driven analysis and sound judgment to team discussions

🎯 Requirements

• Proven experience in a sales or revenue-driven Customer Success role • A track record of hitting and exceeding quotas • Demonstrated ability to run cold outreach and drive new pipeline • Experience working with CRM and Customer Success tools • Strong multitasking and organisational skills • Excellent written and verbal communication skills • Experience selling a technical solution; cybersecurity training experience is a strong advantage • Experience in the Government sector is desirable.

🏖️ Benefits

• 100% Remote In the US • Flexi Time - Choose your own hours • Tools - a dedicated work laptop + any accessories • Swag Pack - start your TryHackMe journey with a branded swag bundle! • Personal Development - $2,500 training budget to acquire certifications, and more. • Company Retreat - an annual company retreat, fully paid • Lunch on us - TryHackMe will cover the cost of your lunch order • Health Insurance - for countries without public healthcare • Enhanced Maternity & Paternity - an enhanced package on top of statutory requirements. • 401k / Pension - TryHackMe makes it easy to save money for your retirement.