Senior Account Manager

🕒 March 24

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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MirrorWeb

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

📋 Compliance

🤝 B2B

💰 $63M Private Equity Round - MirrorWeb on 2024-09

SaaS • Compliance • B2B

MirrorWeb is an AI-powered SaaS platform that captures, archives, and supervises digital communications and web content for regulated organizations. It provides native-format capture across channels (email, SMS, WhatsApp, Zoom, social, web, and more), tamper-proof, regulator-aligned recordkeeping, and explainable AI to surface high-risk or non-compliant messages for faster review and reduced false positives. MirrorWeb serves compliance teams in industries like financial services, legal, and insurance to help them stay audit-ready and meet regulatory requirements.

📋 Description

• Own expansion revenue and account growth end-to-end: define the problem, propose options, drive decisions, execute to measurable outcomes • Build work that holds up in a trust-first environment • Partner with CSMs, Solution Engineering, Product, Legal, Finance, and Marketing to deliver outcomes that scale without chaos • Operate with a 'signal over noise' mindset • Raise the bar: improve the quality of systems, messaging, execution, or customer outcomes • Communicate clearly and close loops • Own expansion revenue across your portfolio including multi-product upsells, cross-sells, whitespace opportunities, renewal negotiations, and multi-year contract execution • Build and maintain executive-level relationships with C-suite decision-makers • Orchestrate cross-functional deal teams for complex enterprise deals • Maintain accurate pipeline management with detailed opportunity tracking

🎯 Requirements

• Proven success in account management or expansion roles within a B2B SaaS scale-up environment • Demonstrated ability to close complex, multi-stakeholder enterprise deals with C-suite buyers, procurement, and cross-functional committees • Strong judgment in high-stakes environments where trust matters • Ability to move fast without sacrificing standards • Bias to action and follow-through

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities