Customer Success Account Manager, Dutch-English

🔥 5 minutes ago

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TTEC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🤝 B2B

🏢 Enterprise

💰 $1.5G Post-IPO Debt - TTEC on 2021-11

B2B • Enterprise

TTEC is a global customer experience (CX) technology and services company that combines people and technology to deliver outsourced contact center, customer service, sales, and digital/technology solutions for enterprise clients. The company hires for a wide range of roles (customer care, sales, work-from-home agents, licensed insurance agents, corporate and technology positions) and emphasizes employee training, inclusive culture, and technology-enabled experiences to help other businesses improve customer engagement.

📋 Description

• Find prospects to engage with to understand their business needs and provide tailored product recommendations • Conduct research on customer contracts and history using platforms like Sales Navigator and ZoomInfo • Deliver product demonstrations and create customer-specific use cases • Manage your pipeline effectively and provide accurate updates to management on progress • Collaborate with internal teams to resolve customer issues and expand product adoption • Cultivate and nurture long-term customer relationships

🎯 Requirements

• Excellent verbal and written communication skills in Dutch and English • Outbound sales experience, focusing on prospecting, lead qualification, negotiation, objection handling • Strong understanding of cloud-based solutions and subscription models • Proven ability to uncover and engage decision-makers, identify customer needs and close deals • Ability to manage a high-volume pipeline and meet sales targets • Ability to analyze customer data and market trends • Confidence in presenting to and advising C-suite decision makers

🏖️ Benefits

• Paid time off (PTO) • Wellness and healthcare benefits including private insurance, medical and dental • Hundreds of free courses to support your career growth