Customer Service Representative

🕒 April 16

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Logo of TTEC

TTEC

10,000+ employees

Founded 1984

🤝 B2B

🏢 Enterprise

💰 $1.5G Post-IPO Debt - TTEC on 2021-11

B2B • Enterprise

TTEC is a global customer experience (CX) and digital services company that designs and operates customer care, sales, and technical support solutions for brands. It combines large-scale contact-center operations (including remote/work‑from‑home agents), workforce management, analytics and CX technology to help enterprise clients with customer service outsourcing, digital transformation and experience design. The company also recruits and trains customer service and technology professionals worldwide and emphasizes culture, inclusion, and employee benefits.

📋 Description

• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues

🎯 Requirements

• 6 months or more of customer services experience • High school diploma or equivalent • Computer experience • High speed internet (>15 mbps)

🏖️ Benefits

• Supportive of your career and professional development • An inclusive culture and community-minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

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