TTEC
10,000+ employees
Founded 1984
🤝 B2B
🏢 Enterprise
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
B2B • Enterprise
TTEC is a global customer experience and digital services company that combines people and technology to deliver outsourced contact center, customer service, sales, and back-office solutions. The company provides workforce solutions (including work-from-home agents, training, and licensed insurance agents), digital and technology-enabled CX platforms, and support services to large enterprise clients. TTEC emphasizes culture, inclusion, and employee programs while serving other businesses with customer experience and technology-driven services.
Customer Service Representative – Luxury Retail
🕒 March 28
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TTEC
10,000+ employees
Founded 1984
🤝 B2B
🏢 Enterprise
💰 $1.5G Post-IPO Debt - TTEC on 2021-11
B2B • Enterprise
TTEC is a global customer experience and digital services company that combines people and technology to deliver outsourced contact center, customer service, sales, and back-office solutions. The company provides workforce solutions (including work-from-home agents, training, and licensed insurance agents), digital and technology-enabled CX platforms, and support services to large enterprise clients. TTEC emphasizes culture, inclusion, and employee programs while serving other businesses with customer experience and technology-driven services.
📋 Description
• Support customers of an iconic global luxury retail brand • Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues • Understand customers’ needs and provide alternative solutions including upselling products or services
🎯 Requirements
• At least 1 year of retail or online sales experience • 6 months or more of customer service experience • English proficiency as you will be interacting with global customers and coworkers whose primary language is English • High school diploma or equivalent • Comfortable assisting customers and resolving customer requests on the phone • Computer experience • Must already reside in Canada
🏖️ Benefits
• Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • Access to individualized coaching and thousands of free courses • Paid time off (PTO) • Wellness and healthcare benefits • Tuition reimbursement
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