TTEC Digital
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
VP, Digital Sales – AWS
November 26
TTEC Digital
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
📋 Description
• Drive net new sales of professional and managed services by acquiring new clients • Expand business within existing clients across our comprehensive portfolio • Act as a trusted advisor to customers and prospects • Generate, manage, and execute pipeline growth across multiple channels • Manage multiple complex sales opportunities from inception to close • Work cross-functionally with pre-sales solution architects and delivery teams • Collaborate closely with AWS teams • Utilize outcome-based and consultative solution-selling techniques • Consistently meet or exceed sales targets
🎯 Requirements
• 8+ years of experience in selling enterprise technology professional services (not products) • Significant exposure to AWS solutions and custom implementation engagements • 5+ years of experience selling directly to C-suite executives in enterprise-level customers • Demonstrated ability to translate business problems into technical solutions • Demonstrated expertise in AI/ML, data analytics, and cloud transformation solutions • Experience selling complex, high-value professional services engagements with long sales cycles • Strong understanding of the AWS partner ecosystem and go-to-market strategies • Industry experience in Retail, Financial Services, Travel/Hospitality, and/or Healthcare preferred
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