Senior BESS Solutions Engineer

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TWAICE

51 - 200 employees

💰 $30M Series B on 2022-04

TWAICE is the leading provider of battery analytics software, helping companies working with batteries to eliminate risks and enable opportunities. Customers using TWAICE outperform their peers by saving time & costs while increasing battery performance & lifetime.

📋 Description

• Serving as primary technical contact for Australian customers, building relationships with both technical and commercial stakeholders. • Supporting pre-sales alongside Sales: technical discovery, data-readiness assessments, and architecture discussions. • Leading technical onboarding: reviewing Single Line Diagrams, mapping sensor hierarchies and configuring sensor specifications in Databricks before KPI rollout. • Managing KPI rollout and validation: releasing TWAICE KPIs, diagnosing sensor data quality issues and aggregation errors. • Leading performance analysis during commissioning and augmentation: interpreting capacity test results and producing executive-ready outputs. • Surfacing recurring product gaps and customer feedback to Product and Engineering. • Running platform training for performance engineers, O&M leads, and asset managers. • Up to 40% travel for customer meetings and on-site visits across Australia.

🎯 Requirements

• BESS industry experience is required. • You have worked as a performance engineer, systems engineer, or O&M engineer. • Degree in Engineering, Science, or a related field, or equivalent demonstrated BESS experience. • Comfortable with Python in an analytical context: processing sensor data, validating signal quality, debugging anomalies. • Databricks experience is a plus. • Deep knowledge of lithium-ion battery behavior, degradation mechanisms, capacity fade, DC internal resistance, SoC estimation, and cell voltage/temperature imbalances. • Familiarity with BESS data flows and ingestion protocols (Modbus, IEC-104, OPC-UA, REST API, SFTP). • Familiarity with the Australian National Electricity Market (NEM) - including dispatch mechanics, FCAS markets, capacity credit obligations, and 5-minute settlement - and how these shape BESS operating constraints and asset owner priorities. • Communication is sharp and clear, no matter the audience. • Organized, customer-focused, and comfortable in a fast-moving startup.

🏖️ Benefits

• Flexible Working: We trust you to get the job done. • Remote-first with autonomy on how and where you deliver. • Everyone comes together for our annual kick-off at Munich HQ. • Equity Participation: Every employee is offered a stock-option plan so you can share in TWAICE’s success. • Perks: Superannuation, 20+ days annual leave

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