Account Manager, EMEA

🕒 March 4

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Tyk

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔌 API

☁️ SaaS

🏢 Enterprise

API • SaaS • Enterprise

Tyk is a comprehensive API management platform that provides a powerful and customizable API gateway for secure and simple API management (APIM). It supports both synchronous and asynchronous APIs, including REST, GraphQL, and real-time event streams, making it a central hub for managing and monetizing APIs. Tyk is known for its robust API security, governance, and analytics, allowing businesses to efficiently manage API design, operations, and optimization. It caters to platform teams and developers with a focus on automation, scalability, and innovation. Tyk offers various deployment options, including Tyk Cloud, Tyk Self-Managed, and Tyk Hybrid, ensuring flexibility across different environments. Recognized as a leader in API management, Tyk harnesses open-source for increased innovation and open API standards for enhanced API design and governance.

📋 Description

• As an Account Manager at Tyk, you own and develop long-term relationships with our customers. • Tyk provides a technical platform used by engineering teams to build, secure, and operate APIs that power modern digital services. • You are the commercial owner of a portfolio of accounts, responsible for maintaining strong partnerships and ensuring customers continue to realise value from the platform over time. • You’ll work closely with colleagues across sales, product, and technical teams, ensuring customers have the support and clarity they need while maintaining ownership of the overall commercial relationship.

🎯 Requirements

• Experience owning customer relationships in a B2B SaaS or enterprise technology environment • A track record of managing commercial customer relationships, including renewals and account growth • Experience working with technical products or engineering-led organisations • Ability to build relationships across both technical and business stakeholders • Confidence leading commercial conversations and navigating complex customer environments • Strong organisation, communication, and follow-through • Experience collaborating with cross-functional teams to deliver successful customer outcomes

🏖️ Benefits

• Everyone has unlimited paid holidays. • We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all. • Employee share scheme • Generous maternity and paternity leave • Volunteering Days • Company retreats • Employee Wellbeing platform