Partner Relationship Manager – Financial Institutions

🔥 30 minutes ago

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U.S. Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🛡️ Insurance

💰 $55M Post IPO debt on 2023-10

Banking • Finance • Insurance

U. S. Bank is a large, diversified commercial bank and financial services company. It operates retail and branch banking, corporate and commercial banking, lending and credit underwriting, wealth management, investment and asset management, and offers insurance and other financial products. The company serves consumer and business customers through physical branches, digital and contact-center channels, and maintains a multinational presence (locations in the United States, Canada, Europe and India). It is a Member FDIC institution and emphasizes customer-focused services, inclusion, and career development.

📋 Description

• Management and delivery of commercial initiatives and in-year financial performance goals for one of our largest existing channels • Support Elavon’s wider European Banking and FI strategy, proving input and expertise from a UK market perspective to help develop, manage and grow existing bank partnerships • Shared ownership of governance routines between Elavon and Bank Partner, with ongoing governance routines documented and meeting minutes captured accordingly • Drive through the transformational changes required across the channel leveraging the support of both a significant resource & financial investment in functional capabilities. Oversight of prioritization and commercialisation of functional and technological deliverables, provided by other departments that support the new partnership • Management of bi-annual customer feedback and proposition benchmarking processes, with responsibility for consolidating this information into succinct reports for internal stakeholders and external Bank Partner stakeholders • Ensure project/action plans are in place from inception through to final delivery, holding action owners across both organisations to account all the way through the process • Work in Partnership with shared-service colleagues (including Sales, Product, Marketing, Operations) within the organisation to ensure propositions and strategies are fit for purpose, feasible and executed on time • Contribute to the development of the Business’ Short and Medium Term Plans to ensure timely delivery of plans in line with the deadlines of the planning cycle • Role will have exposure and shared accountability for supporting core growth areas including New Business, Relationship Management, Back Book Strategy, and Digital & Partner Strategy • Be a key face of the UK business in the Bank Partner channel ensuring strong relationships with key stakeholders to drive strategic growth

🎯 Requirements

• 5 years+ experience of working in UK Financial Services sector essential • Excellent knowledge of the UK Payments, Banking and the UK market • Experience delivering successful end-to-end revenue growth programs or campaigns, from concept to execution to reporting and optimization • Proven ability to personally deliver large scale initiatives with high levels of complexity and ambiguity • Strong eye for detail; ability to spot and demonstrate trends to senior stakeholders alongside recommended course of action • Excellent communication and interpersonal skills – both oral and written – with clear ability to convey potentially complex information in a manner that is appropriate for the audience • Ability to work within fast moving, complex and dynamic environment • Track record in delivering projects / commercial initiatives • A willingness to accept change and the ability to maintain effectiveness in a changing environment with ability to “see the bigger picture” • Excellent time management skills.

🏖️ Benefits

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards. • Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance. • Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness). • Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria. • Employee recognition programs that celebrate achievements and milestones for all.