Delivery Manager

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🕒 April 8

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Ubiminds

WebsiteLinkedInAll Job Openings

51 - 200 employees

🇺🇲 Ubiminds empowers Latin American talent to build meaningful careers, relationships, and products in American tech companies.

📋 Description

• Build strong relationships and act as the main point of contact for delivery topics. • Lead regular client syncs, ensuring alignment, transparency, and satisfaction. • Clearly communicate the business impact and value generated by consultants. • Monitor consultant performance and ensure alignment with client expectations. • Track delivery health, proactively identifying and mitigating risks. • Provide visibility into results, outcomes, and overall impact. • Build trust with consultants through regular check-ins and ongoing support. • Identify early signs of disengagement or attrition risk and act proactively. • Partner with People teams to support development and retention strategies. • Identify and manage risks related to performance, engagement, and satisfaction. • Manage outsourcing projects (when applicable), ensuring alignment on scope, timelines, and deliverables. • Identify opportunities for expansion within existing accounts.

🎯 Requirements

• Native or bilingual proficiency in English and Portuguese. • Experience in Project Management, Client Success, or Account Management (preferably in tech, outsourcing, or staffing). • Strong ability to understand and communicate business impact. • Excellent communication, interpersonal, and stakeholder management skills. • Proven problem-solving and conflict-resolution abilities. • Ability to manage multiple priorities in a fast-paced environment.

🏖️ Benefits

• Work in a fast-paced and innovative environment, interacting with leaders of industry-leading companies. • Rely on a network of partners and allies that will help you convert grit into revenue. • Choose to work remotely or at our office – we are a distributed team, after all. • Get your own MacBook (none of that BYOD stuff here). • Enjoy tasty snacks, soft drinks, and booze at our HQ.