Customer Success Manager – DOD/DOW

🕒 6 days ago

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Logo of UiPath

UiPath

1001 - 5000 employees

Founded 2005

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

UiPath is a leading enterprise automation platform that specializes in Robotic Process Automation (RPA) and artificial intelligence to streamline repetitive tasks and enhance operational efficiency. By leveraging advanced AI technology, UiPath enables companies across various sectors to automate their workflows, allowing them to focus on more strategic initiatives. Their solutions empower organizations to improve productivity, reduce costs, and transform their business processes through intelligent automation.

📋 Description

• Take hands-on ownership of customer implementations • Serve as the functional liaison between product engineering teams and customer delivery teams • Manage communications across multiple stakeholders • Support customers in leveraging UiPath's agentic AI capabilities • Partner closely with Technical Account Managers (TAMs) • Define and drive the client's automation strategy

🎯 Requirements

• 3+ years working with public sector/government clients • Proven track record in customer-facing consultative roles • Comfort with technical project execution and hands-on problem-solving • Ability to thrive in UiPath's evolving customer success model • Preferred experience with federal system integrators (e.g., Protiviti, Deloitte, Accenture Federal) • Background in AI and automation consulting • Familiarity with UiPath platform

🏖️ Benefits

• Offers Equity • Offers Bonus

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