VIP New Business Associate

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🔥 2 minutes ago

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Logo of Underdog Fantasy

Underdog Fantasy

201 - 500 employees

🎮 Gaming

⚽ Sports

👥 B2C

Gaming • Sports • B2C

Underdog Fantasy is a company specializing in fantasy sports and sports betting. Despite the technical issue mentioned in the text, it provides a platform where users can engage in fantasy sports contests, draft teams, and potentially win prizes based on the performance of real-world athletes. The company's focus is on providing a fun and competitive experience for sports fans who want to test their skills and luck in fantasy leagues and sports-related betting.

📋 Description

• Build and own relationships with prospective VIP players, driving growth of Underdog's premier VIP engagement program • Grow a strong VIP user base in your assigned states and build lasting customer loyalty through direct, hands-on relationship management • Run acquisition strategies that bring new players onto the platform and get them onboarded and engaged from day one • Turn player activity data and feedback into concrete platform improvements and new growth opportunities • Own the full player relationship — organizing local events, keeping up regular communication, and resolving escalations when they come up • Apply Underdog's VIP policies and guidelines, with responsible gaming as a first principle in every interaction

🎯 Requirements

• You have 3+ years in a customer-facing role — sales, account management, or high-touch service in retail or restaurants — where you owned the relationship, not just the transaction • You take initiative without being told what to work on, and you follow through until there's a result • You write and speak clearly, and you build real rapport with people you've just met • You use data and trends to decide what to do next, not just instinct • You can travel within your assigned state and work nights and weekends around games and events

🏖️ Benefits

• Unlimited PTO (we're extremely flexible with the exception of the first few weeks before & into the NFL season) • 16 weeks of fully paid parental leave • Home office stipend • A connected virtual first culture with a highly engaged distributed workforce • 5% 401k match, FSA, company paid health, dental, vision plan options for employees and dependents

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