Modern Trade Account Specialist

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Account Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Unilever

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1929

🍽️ Food & Beverage

💼 Consulting

📣 Marketing

Food & Beverage • Consulting • Marketing

Unilever is one of the world's leading consumer goods companies, with a vast portfolio of well-known brands in the categories of food and beverages, cleaning agents, beauty and personal care, and much more. The company is committed to providing high-quality products that meet the needs of consumers globally. Additionally, Unilever places a strong emphasis on sustainability and responsible business practices, aiming to make a positive impact on society and the environment.

📋 Description

• Act as the primary point of contact for assigned Modern Trade customers for operational and order-related matters • Manage end-to-end order processing, tracking, and fulfillment to ensure timely deliveries • Coordinate with supply chain, logistics, finance, and customer teams to resolve order, stock, and service-related issues • Partner with Account Managers to support joint business plans, promotions, product launches, and customer requirements • Monitor order status, inventory availability, and service levels to ensure customer satisfaction • Facilitate communication between customers, distributors, and internal functions • Track and resolve customer claims, deductions, and invoice-related queries • Prepare and maintain reports on orders, sales performance, service levels, and account health • Support customer reviews, business meetings, and performance tracking initiatives • Drive continuous improvement in customer service, order management, and operational efficiency

🎯 Requirements

• Experience and qualifications are not explicitly stated in the posting • Ability to manage Modern Trade customer accounts and operational/order-related matters • Ability to manage end-to-end order processing, tracking, and fulfillment • Ability to coordinate with supply chain, logistics, finance, customer teams, customers, distributors, and internal functions • Ability to support joint business plans, promotions, product launches, and customer requirements • Ability to monitor inventory availability and service levels • Ability to track and resolve customer claims, deductions, and invoice-related queries • Ability to prepare and maintain reports on orders, sales performance, service levels, and account health

🏖️ Benefits

• Equality, Diversity & Inclusion commitment • Full and fair consideration for all applicants • Continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity