Regional Sales Coordinator

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🕒 April 15

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Universal Soluções Automotivas

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1977

🛒 Retail

🛍️ eCommerce

Automotive • Retail • eCommerce

Universal Soluções Automotivas is a company specializing in automotive solutions, providing a wide range of products including automotive hardware such as knobs, locks, hinges, and chassis components. They also offer accessories, glass components, suspension systems, and chemicals for vehicle maintenance. With a focus on quality and customer service, Universal Soluções Automotivas ensures reliable solutions to meet the needs of the automotive industry.

📋 Description

• Coordinate the sales routines of the sales representatives: • Pre-sales: provide support in preparing materials, including analysis of the customer’s purchase history and assistance in preparing cost estimates/budgets, presenting data that justify costs, margins, and customer security. • Sales: ensure compliance with Grupo Universal’s commercial policies and strategies; monitor and support negotiations and order closings with customers when necessary. Facilitate the deal with the customer and, when needed, request support from the regional manager. • Post-sales: ensure sales representatives are following up on delivery deadlines, exchange and/or return requests, complaints, etc. • Develop people: • Provide continuous feedback to develop employees and directly contribute to the improvement of their performance; • Identify key training needs within the team and schedule technical (CTF) or behavioral skills development training; • Train sales representatives on how to promote products by demonstrating benefits that differentiate them from competitors to increase customer confidence; • Teach sales representatives how to build relationships of trust and respect with customers. • Routine Management – GEROT: • Perform daily attendance/time-clock checks, adjustments, and management; • Perform daily mileage checks, adjustments, and management; • Route management (check-in); • Conduct daily routes together with sales representatives and RCs; • Act as company representative/witness when necessary; • Report deviations to HR for analysis and application of disciplinary measures when necessary; • Execute disciplinary measures when required; • Provide individual feedback and guide employees on company policies; • Act as guardian of company rules, flagging deviations for resolution; • Hold weekly team meetings; • Conduct individual feedback sessions with team members. • People Management: • Set area targets in line with the company’s objectives and mission; • Drive the team and ensure the best results with quality and agility; • Encourage the team to pursue continuous development, new knowledge, and innovation; • Lead cultural rituals with assertiveness and quality, following the established frequency and deadlines; • Act as an ambassador for the culture and values of Grupo Universal Soluções Automotivas.

🎯 Requirements

• Bachelor’s degree in Business Administration, Marketing, or related fields; • Experience in the automotive industry; • Experience in process and people management; • Knowledge of the region; candidates with field sales experience will be a plus.

🏖️ Benefits

• Health insurance • Dental insurance • Food allowance (Vale Alimentação) • Meal voucher (Vale Refeição) • Mileage reimbursement • Company fleet • Commission based on billing • TotalPass (wellness/fitness benefit) • Pharmacy partnership/discounts • Partnership with SESC (leisure and sports services) • Discount on company products • Birthday day off • Life insurance • Benefits club – partnerships with educational institutions • Corporate University – exclusive training platform