
Healthcare Insurance • Recruitment • SaaS
Virtual Rockstar Careers is a company dedicated to supporting the physical therapy community by providing specialized services such as hiring virtual assistants, physical therapists, and training clinical directors. They focus on empowering practices through education, consulting, and efficient staffing solutions to help clinics thrive while improving patient care and increasing operational efficiency.
April 12
🌲 North Carolina – Remote
💵 $6 - $7 / hour
⏰ Full Time
🟢 Junior
👨💼 Executive Assistant
🚫👨🎓 No degree required

Healthcare Insurance • Recruitment • SaaS
Virtual Rockstar Careers is a company dedicated to supporting the physical therapy community by providing specialized services such as hiring virtual assistants, physical therapists, and training clinical directors. They focus on empowering practices through education, consulting, and efficient staffing solutions to help clinics thrive while improving patient care and increasing operational efficiency.
• Verify patient insurance coverage accurately and efficiently. • Obtain pre-authorizations for therapy procedures as needed. • Collecting patient balances and following up on statements. • Update patient files and records with up-to-date insurance and authorization details. • Liaise with insurance providers to confirm coverage, benefits, and authorization requirements. • Communicate insurance out-of-pocket estimates and benefit changes with the clinic team. • Collaborate with the team to track and report payer trends or changes in policy coverage. • Assist patients with questions related to insurance and authorizations.
• Experience in insurance verification and authorization coordination, preferably in a physical therapy or medical setting. • Strong knowledge of insurance terminology and benefits structure (e.g., deductibles, co-pays, OOP max). • Exceptional verbal and written communication skills. • Ability to prioritize tasks, handle multiple verifications daily, and respond quickly to changing requirements. • Comfortable working remotely while staying highly responsive and engaged with the team. • A proactive mindset that contributes to team collaboration and shared knowledge on payer updates.
• Competitive salary commensurate with experience. • Opportunities for professional development and growth. • Work in a dynamic and supportive team environment. • Make a meaningful impact by helping to build and strengthen families in the Philippines.
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