Medical Virtual Assistant

Job not on LinkedIn

November 21

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $6 - $7 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

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Virtual Rockstar Careers

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Healthcare Insurance • Recruitment • SaaS

Virtual Rockstar Careers is a company dedicated to supporting the physical therapy community by providing specialized services such as hiring virtual assistants, physical therapists, and training clinical directors. They focus on empowering practices through education, consulting, and efficient staffing solutions to help clinics thrive while improving patient care and increasing operational efficiency.

51 - 200 employees

⚕️ Healthcare Insurance

🎯 Recruiter

☁️ SaaS

📋 Description

• Verify insurance eligibility and benefits using portals including Availity, Evicore, Carelon, and other payer sites. • Document eligibility results, visit allowances, benefit details, and authorization requirements in patient files. • Transfer accurate appointment and patient information from Full Slate into OptimisPT. • Track authorizations, benefit usage, and related insurance documentation. • Register and schedule new patients by phone, assisting them through the intake process. • Answer patient questions courteously and clearly. • Log call information and maintain accurate communication records. • Maintain and update waitlists in OptimisPT. • File and organize data, complete routine clerical tasks, and update patient information as needed. • Communicate professionally with patients, prospective patients, and internal staff via phone and email. • Track patient visits, referral sources, and documentation.

🎯 Requirements

• Experience in medical administration, physical therapy clinics, or healthcare support roles preferred. • Strong English communication skills—clear, professional, and easy to understand. • Ability to work during Pacific Time business hours. • Internet access with a minimum of 50 Mbps speed. • High attention to detail and accuracy in insurance verification, data entry, and scheduling. • Ability to manage multiple systems including OptimisPT, Full Slate, Google Workspace, and insurance portals. • Consistent professionalism, punctuality, and adherence to HIPAA guidelines. • Strong organizational skills and ability to follow structured workflows.

🏖️ Benefits

• Competitive salary commensurate with experience. • Opportunities for professional development and growth. • Work in a dynamic and supportive team environment. • Make a meaningful impact by helping to build and strengthen families across the globe.