Director of Corporate Communications

🕒 April 30

🇺🇸 United States – Remote

💵 $195.8k - $271k / year

⏰ Full Time

🔴 Lead

🗣️ Communications

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

📋 Description

• Define and evolve Upstart’s corporate narrative, ensuring it is grounded in company performance, industry dynamics, and the broader economic landscape. • Develop and execute communications programs that increase Upstart’s visibility across business, financial, technology, and mainstream media. • Build and elevate the external profiles of Upstart executives through media strategy, thought leadership platforms, speaking opportunities, and contributed content. • Counsel senior leaders on messaging, positioning, media engagement, and high-stakes communications moments with sound judgment and consistency. • Partner with Investor Relations, Legal, Marketing, Growth, and Internal Communications to align messaging across external touchpoints and audience moments. • Translate complex topics, including lending, credit, AI, regulation, and macroeconomic trends, into clear and compelling stories for external audiences.

🎯 Requirements

• Bachelor’s degree in Communications, Journalism, Public Relations, English, Marketing, Business, or a related field, or equivalent practical experience. • 10+ years of experience in corporate communications, public relations, executive communications, or a related field. • 5+ years of experience developing corporate messaging and media relations strategies for a public company, high-growth technology company, fintech, or other regulated industry. • Experience building executive visibility programs and supporting senior leaders through media interviews, speaking engagements, and sensitive communications moments. • Experience partnering cross-functionally with functions such as Investor Relations, Legal, Marketing, and executive leadership to deliver coordinated external communications.

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose • Health Savings Account contributions from Upstart for eligible plans • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage • Paid time off, sick and safe time, and company holidays • Paid family and parental leave to support caregiving and major life moments • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).