Principal Product Manager, Agentic Platform

🕒 March 18

🇺🇸 United States – Remote

💵 $187.9k - $260k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Upstart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As we transitioned to being a public company, we’re now poised to leverage our domain expertise and revolutionize every aspect of lending and credit risk evaluation. We’ve recently expanded our offerings to include automobile refinancing and we plan to take on more verticals as the business grows.

📋 Description

• Set and drive the long-term vision and multi-year strategy for Upstart’s Agentic Platform, establishing it as a foundational capability across the company • Own and evolve the platform roadmap, making high-leverage prioritization decisions that balance speed, safety, scalability, and business impact • Lead the development of intuitive, high-quality product experiences that enable non-technical users to build, test, and deploy agents without writing code • Establish best-in-class evaluation, simulation, and safety frameworks to ensure agents are reliable, compliant, and production-ready in a regulated environment • Define the architectural strategy for agentic systems, including orchestration, tool usage, memory, retrieval (RAG), and state management • Drive company-wide adoption by partnering with senior stakeholders across engineering, legal, compliance, and operations to identify opportunities and embed the platform into critical workflows • Make strategic decisions on model lifecycle management (frontier vs. fine-tuned/distilled), optimizing for cost, latency, and performance at scale • Define and standardize human-in-the-loop patterns, ensuring seamless and auditable transitions between agents and human operators • Translate complex AI and system design concepts into clear, actionable direction for both technical and non-technical stakeholders • Raise the bar for product management across the organization by mentoring other PMs and influencing best practice.

🎯 Requirements

• BA/BS in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience • 8+ years of product management experience, including ownership of complex technical or platform products • Strong foundation in machine learning concepts and modern AI systems (e.g., LLMs, RAG, tool-calling, memory) • Experience leading cross-functional teams to deliver AI/ML-powered products from concept to production at scale • Demonstrated ability to define product strategy and drive alignment across senior stakeholders in ambiguous, fast-moving environments • Excellent problem-solving, communication, and organizational leadership skills. • Background in machine learning engineering or research prior to transitioning into product management • Experience building and scaling platforms or internal tools used by multiple teams • Experience operating in highly regulated industries (e.g., fintech, healthcare), with a strong understanding of compliance and risk considerations • Deep familiarity with evaluation frameworks, simulation environments, and model performance measurement • Strong product intuition and design sensibility, particularly for tools serving non-technical users • Track record of influencing org-level decisions and driving adoption of new platforms or technologies.

🏖️ Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly • Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees • Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose • Health Savings Account contributions from Upstart for eligible plans • Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage • Paid time off, sick and safe time, and company holidays • Paid family and parental leave to support caregiving and major life moments • Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving • Employee Assistance Program (EAP) offering mental health support and life-centered resources • Financial wellness resources, including access to financial planning tools and a financial concierge service • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from • Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs) • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).