Analyst, Tech Operations – Government Programs

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🕒 May 28

🥔 Idaho – Remote

🥔 Idaho – Remote

💵 $43.8k - $52.1k / year

⏰ Full Time

🟢 Junior

⚙️ Operations

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US Claro

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1990

📡 Telecommunications

🛍️ eCommerce

👥 B2C

Telecommunications • eCommerce • B2C

US Claro is a telecommunications company operating in Argentina that provides mobile plans, home internet (fiber optic), prepaid services, roaming, and digital content services like streaming and music. It also operates an online and physical retail store selling phones, accessories, and smart devices, and offers digital payment/wallet services (Claro Pay) and account management through Mi Claro.

📋 Description

• Assignments may include one or more of the following: Employer Group Waiver Plan (EGWP) enrollment administration and oversight, Retro-eligibility processes, Financial Information Reporting (FIR), Plan Finder Submission, Coordination of Benefits (COB), Reject Management, Prescription Drug Event (PDE) error management and reconciliation, Medicaid Encounter Data, Affordable Care Act (ACA) Claims Submission, Explanation of Benefits (EOB), Retiree Drug Subsidy (RDS), and Claim Auditing • Oversee the schedules for the processes assigned, adjust schedules when necessary to ensure deadlines are met, and alert management when schedules are at risk • Ensure process documentation accurately reflects the current process and update when necessary • Assist subject matter experts (SME) in defining and documenting process steps, providing input on requirements for technical specifications • Review and research errors and prioritize reconciliation efforts in accordance with State and Federal guidance • Effectively communicate with Employer Groups, Clients, State/Federal Agencies, external vendors and Navitus internal departments to address action items, problems, and manage expectations to ensure timely and accurate issue resolution • As needed, may require working outside of normal business hours to complete time sensitive processes • Other duties as assigned

🎯 Requirements

• Bachelor/Associate Degree in business related field; or equivalent of an associate degree and 2 years of work experience, or 4 years of work experience and a high school diploma or equivalent • 1+ years’ work experience • Experience in pharmaceutical claims adjudication systems, retail pharmacy, or in a health plan organization is preferred • Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees.

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!