Membership Manager

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CORTEC

201 - 500 employees

Founded 2004

⚡ Energy

🔌 API

Energy • Manufacturing • API

CORTEC is an internationally established US manufacturer of Choke, Valve, and Automation products, specifically designed for the energy industry. With over 200,000 sq. ft. of state-of-the-art manufacturing space located in Louisiana, CORTEC manages all phases of manufacturing internally, ensuring quality and compliance with rigorous industry standards. They provide products licensed under API certifications and are committed to excellent customer support and building lasting relationships with clients in the upstream energy sector.

📋 Description

• Oversee the entire membership lifecycle, from prospect outreach and conversion to onboarding coordination and offboarding. • Engage with high-net-worth prospects and manage the membership pipeline. • Maintain CRM accuracy and track membership metrics. • Conduct outreach via phone, video, and email. • Prepare high-touch conversion conversations for the founders and manage pipeline momentum. • Monitor and ensure adherence to regional category caps for membership. • Create and optimize playbooks, scripts, and templates for conversion processes. • Manage intake process for experts and run offboarding processes when needed.

🎯 Requirements

• 3+ years of experience in membership management, community management, customer success, business development, sales, executive support, or a related client-facing role. • Proven experience managing pipelines and moving prospects through multiple stages of a sales or membership funnel. • Strong interpersonal and relationship-building skills, with the ability to engage and influence high-net-worth individuals and senior professionals. • Experience conducting outreach through phone, video calls, email, and other communication channels. • Hands-on experience with CRM systems and maintaining accurate records, pipeline stages, and reporting. • Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities simultaneously. • Experience creating or improving operational processes, playbooks, templates, and workflows. • Comfortable coordinating background checks, reference checks, and screening processes. • Ability to work independently, take ownership of projects, and thrive in a fast-paced environment. • Strong analytical and problem-solving skills. • English Proficiency: Exceptional verbal and written English communication skills, with excellent pronunciation, strong fluency, and the ability to communicate confidently and professionally with founders, prospects, and members. • Experience working with AI-powered screening tools or automation platforms is a plus.

🏖️ Benefits

• Health insurance • Professional and personal growth opportunities

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