Financial Educator, Trainer

🕒 March 27

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US Fertility

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🔬 Science

B2B • Science

US Fertility is the largest physician-led fertility network in the United States, bringing together reproductive medicine practices to deliver high clinical standards and improved pregnancy rates. The organization provides practice management and laboratory management services to fertility practices, operates a Research Division, runs an Innovation Fund to invest in early-stage fertility-related ventures, and supports academic programs and physician training. US Fertility partners with physician-owned clinics across many locations to scale operations, improve patient outcomes, and expand access to reproductive care.

📋 Description

• Design, update, and deliver financial training programs for USF staff, including onboarding, orientation, and competency assessments • Develop and maintain training materials aligned with organizational needs and financial workflows, policies, and systems • Train staff on practice management, EMR, insurance processes, practice financial programs, and revenue cycle operations • Collaborate with leadership, HR, RCM, Clinical Operations, and office teams to meet training and operational needs • Manage training schedules, documentation, resources, and remote or on-site sessions, including new office implementations • Monitor staff performance, quality, and patient satisfaction, providing coaching, continuing education, and support to ensure excellence; Onboard new staff • Serve as a Super User for financial systems, maintain technical expertise, and stay current on industry updates • Promote professional development, lead educational initiatives, and act as a role model for ethics, safety, and service excellence • Ensure compliance with financial policies, SOX, HIPAA, and other legal regulations, reporting issues as needed • Maintain confidentiality of patient and employee information while supporting operational goals

🎯 Requirements

• Associates degree in Business Administration or other relevant field required; Bachelors’ degree preferred; Additional years of relevant experience beyond that required may be substituted for higher education • Minimum 5 years’ experience in healthcare industry required; Women’s health & infertility experience preferred • Proficiency in Microsoft Office required including Word, Excel, and PowerPoint • Training, facilitation, coaching and mentor skills required • Ability to work as part of a multi-disciplinary team and promote team building required • Verbal and written abilities to communicate accurately and concisely required • Excellent interpersonal skills and ability to build and maintain effective working relationships required • Certifications in training and development and/or experience in teaching preferred

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) with company match • Tuition assistance and professional development support • Performance-based bonus opportunities • Generous paid time off, paid holidays, and paid parental leave • Life and disability benefits • Fertility Discount Program • Employee wellness and recognition programs