Senior Director, Credentialing

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🕒 April 25

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U.S. Green Building Council

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1993

🤝 B2B

🤝 Non-profit

🌍 Social Impact

B2B • Non-profit • Social Impact

U. S. Green Building Council is a leader in promoting sustainable building practices and minimizing climate impacts through its innovative LEED (Leadership in Energy and Environmental Design) rating system. By advocating for environmentally responsible construction and development, the USGBC enhances the well-being of individuals, communities, and the planet. The council unifies a global community to advance sustainable construction and encourage energy-efficient, eco-friendly building practices.

📋 Description

• Lead the development, delivery, and maintenance of GBCI credentialing and certificate programs, ensuring high-quality outcomes and program integrity • Oversee a team of up to 10 employees, providing leadership, coaching, and performance management to drive team effectiveness • Ensure all credentialing programs meet accreditation standards, including ISO/IEC 17024 and ANSI compliance requirements • Manage the Credential Maintenance Program (CMP), including policies, guidance documentation, and program reporting • Drive new credential development initiatives, ensuring projects are delivered on time with clear milestones and outcomes • Collaborate cross-functionally with Marketing, Business Development, Technology, and Customer Service teams to support program delivery and growth • Serve as the internal subject matter expert and primary point of contact for credentialing programs • Manage vendor and consultant relationships, including contracts and deliverables • Oversee translation efforts for global credentialing programs • Develop and implement functional strategies, budgets, policies, and procedures aligned with organizational goals • Support governance activities by serving as staff liaison to the Credentialing Steering Committee and Board

🎯 Requirements

• Minimum of 5+ years of experience in credentialing, professional certification, test development, or related field • Proven experience leading teams and managing complex programs or projects • Strong project management experience with demonstrated ability to deliver on timelines • Bachelor’s degree required • Master’s degree preferred (Business, Management, Educational Measurement, I/O Psychology, or related field) • Microsoft Office Suite (advanced Excel preferred) • Experience with credentialing or assessment platforms preferred • Strong leadership and team management skills • Excellent attention to detail and accuracy • Strong analytical thinking and problem-solving capabilities • Effective communication and stakeholder management skills • Ability to manage multiple priorities in a fast-paced environment • PMP or related project management certification preferred

🏖️ Benefits

• Competitive compensation • 401(k) with employer matching • Professional development reimbursement • New team member home office set-up stipend • Healthcare plan through Cigna including medical, dental, vision, and prescription drugs • Generous paid time off (12 paid holidays, 9 paid personal sick days and 2 to 3 weeks PTO) • 6 weeks paid renewal leave after 7 years of continuous service