US Service Animals
51 - 200 employees
Founded 2015
👥 B2C
⚕️ Healthcare Insurance
🌍 Social Impact
B2C • Healthcare Insurance • Social Impact
US Service Animals is a dedicated registry for service animals and emotional support animals (ESAs), providing an official platform for their registration and documentation. The company offers services to help individuals qualify for ESAs, including letters from licensed mental health professionals for housing and training required for psychiatric service animals. With a commitment to assist clients facing challenges related to housing and travel with their animals, US Service Animals also provides access to legal support to protect their rights.
Call Center Trainer
Job not on LinkedIn
🕒 May 13
🐊 Florida, Louisiana, +2 more states – Remote
💵 $50k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
🚫👨🎓 No degree required
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US Service Animals
51 - 200 employees
Founded 2015
👥 B2C
⚕️ Healthcare Insurance
🌍 Social Impact
B2C • Healthcare Insurance • Social Impact
US Service Animals is a dedicated registry for service animals and emotional support animals (ESAs), providing an official platform for their registration and documentation. The company offers services to help individuals qualify for ESAs, including letters from licensed mental health professionals for housing and training required for psychiatric service animals. With a commitment to assist clients facing challenges related to housing and travel with their animals, US Service Animals also provides access to legal support to protect their rights.
📋 Description
• Deliver virtual and classroom call center training for new hires and existing agents • Coach agents through live call monitoring, roleplay, and one-on-one feedback • Develop and update training materials, scripts, and sales exercises • Identify skill gaps and escalate performance risks to the Training Manager • Document daily EOD recaps and live monitoring findings with behavioral specificity
🎯 Requirements
• 2–5 years of call center experience in sales or customer service • Experience delivering training, coaching, or onboarding in a call center environment • Strong knowledge of sales techniques, objection handling, and CRM systems • Proficient in Google Workspace, Slides, and learning management tools
🏖️ Benefits
• Health, Dental, Vision, Disability, and Life Insurance • 401(k)/Roth IRA Match • Paid Time Off • Free Counseling Services • Remote Work Flexibility • FSA Account Offerings • Discounts on travel, movie tickets, electronics, and more
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