UX Business Systems Analyst

Job not on LinkedIn

🔥 0 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

VALCE Talent Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

🤝 B2B

🎯 Recruiter

💼 Consulting

B2B • Recruitment • Consulting

VALCE Talent Solutions is a company specializing in nearshoring, IT talent acquisition, and consultancy aimed at helping businesses expand globally, particularly in Mexico, LATAM, and the United States. They offer customized solutions that include talent recruitment, workforce management, and the integration of technology and artificial intelligence to enhance business processes. With a strong focus on strategic consulting, VALCE aims to connect technology, talent, and tangible results, boasting a robust network of IT professionals and a proven track record of successful placements and project scaling.

📋 Description

• Gather, analyze, and document business requirements for internal customers • Align technology solutions with business needs, strategic goals, and end-user expectations • Design, document, test, and leverage solutions that improve business outcomes, simplify workflows, increase adoption, and enhance user experience • Interface with business stakeholders, end users, and IT infrastructure teams to define and document processes and translate needs into functional specifications • Conduct systems and process analysis, interviews, requirements-gathering workshops, and artifact sign-off • Coordinate requirements and document software installation and configuration processes • Assist with testing, training plans, user training, production support, and user documentation • Participate in QA, identify test cases, explain complex processes, and support test-plan development • Develop business cases, ROI calculations, value definitions, cost assessments, benefit statements, and risk analyses • Coordinate project tasks and lifecycle phases for small to mid-size projects • Coordinate client and stakeholder communication and help prioritize IT service delivery • Conduct root-cause analysis to support defect resolution • Assist with scope definition and solution implementation • Champion UX improvement opportunities from prioritization through implementation and measurement • Maintain a prioritized UX and process-improvement backlog • Partner with stakeholders and end users to understand pain points, journeys, and workflow barriers • Coordinate cross-functional UX initiatives, track actions, remove blockers, and escalate decisions • Measure and communicate improvement effectiveness, including adoption, efficiency gains, reduced support incidents, simplified processes, and user satisfaction

🎯 Requirements

• Demonstrated prior experience identifying, leading, and implementing user experience (UX) and business process improvement initiatives in an enterprise environment • Proven ability to independently drive improvements from concept through implementation across multiple business and technology teams • Experience gathering and analyzing user feedback, support trends, operational metrics, and business requirements • Experience coordinating cross-functional efforts involving business stakeholders, application, infrastructure, service desk, security, and vendor teams • Ability to influence outcomes and drive change without direct authority • Strong analytical and problem-solving skills • Strong communication, facilitation, documentation, and stakeholder management skills • Preferred: experience championing continuous improvement and end-user experience initiatives • Preferred: experience in a distributed team environment • Preferred: understanding of databases, computer operating systems, SaaS, on-premises systems, cloud server services, domains, basic network function, and software installation processes • Preferred: experience creating diagrams, flowcharts, user journeys, process maps, and other visual representations • Visio or equivalent tool experience preferred