Customer Advisor – Finance, Insurance

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🔥 0 minutes ago

🗣️🇩🇪 German Required

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Logo of ValueNet Group

ValueNet Group

51 - 200 employees

Founded 1999

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

ValueNet Group is a provider of comprehensive HR solutions focused on employee benefits. Their platform, ValueNet, offers a multi-flex benefits portal that allows employees to select from a wide array of flexible benefits tailored to their needs, such as leasing options, bonuses, and health allowances. With over 22 years of experience, ValueNet integrates modern technologies, including AI, to streamline benefit processes and improve employee satisfaction and employer branding. They offer an all-inclusive service that caters to HR departments, incorporating legal and compliance services, and providing a customizable and automated digital solution for managing benefits and payroll integration.

📋 Description

• Advise employees on financial wellbeing, insurance, retirement provision and personal finances • Serve as a point of contact across multiple channels (phone, email, digital) • Independently handle customer inquiries from consultation through implementation • Explain complex topics clearly and tailored to the target audience • Actively contribute to the development and improvement of services and processes

🎯 Requirements

• Completed vocational training, degree, or relevant experience in customer advisory, insurance, banking, financial services, or customer service • Enjoys working with people and providing advisory support • Structured, independent and solution-oriented • Excellent German language skills • Confident user of digital tools and CRM systems

🏖️ Benefits

• Flexible working hours, modern office in Fuerteventura or remote work from the Canary Islands • Workation perks: up to 4 weeks EU workation per year — including flight & accommodation when choosing Munich as the location • Fair terms: 30 days of annual leave, permanent contract & private supplementary health insurance • Attractive compensation: above-average salary compared to national standards • Smooth onboarding: assistance with NIE registration & administrative procedures and a welcoming local team

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