Customer Consultant – Finance, Insurance

🔥 53 minutes ago

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ValueNet Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🏥 Healthcare

🛡️ Insurance

📣 Marketing

Healthcare • Insurance • Marketing

ValueNet Group is a provider of comprehensive HR solutions focused on employee benefits. Their platform, ValueNet, offers a multi-flex benefits portal that allows employees to select from a wide array of flexible benefits tailored to their needs, such as leasing options, bonuses, and health allowances. With over 22 years of experience, ValueNet integrates modern technologies, including AI, to streamline benefit processes and improve employee satisfaction and employer branding. They offer an all-inclusive service that caters to HR departments, incorporating legal and compliance services, and providing a customizable and automated digital solution for managing benefits and payroll integration.

📋 Description

• Advise employees of our client companies on topics such as Financial Wellbeing, insurance, pensions and personal finances • Serve as a point of contact across multiple channels (phone, email, digital) delivering an excellent customer experience • Independently handle customer inquiries – from consultation through to implementation • Explain complex topics clearly and tailored to the target audience • Actively contribute to the ongoing development of our services and processes

🎯 Requirements

• Completed vocational training, a university degree or relevant experience in customer advisory, insurance, banking, financial services or customer service • Enjoy working with people and providing advisory support • Work in a structured, independent and solution-oriented manner • Very good command of German • Confident use of digital tools, CRM systems and modern communication channels

🏖️ Benefits

• Flexible working hours, modern office in Fuerteventura or remote work within the Canary Islands • Workation with benefits: Up to 4 weeks of EU workation per year – including flight & accommodation when choosing Munich as the location • Fair conditions: 30 days of annual leave, permanent contract & private supplementary health insurance • Attractive compensation: Above-average salary compared to national benchmarks • Easy start: Assistance with obtaining an NIE number & administrative processes, plus a friendly on-site team