Customer Consultant – Finance & Insurance

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ValueNet Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

ValueNet Group is a provider of comprehensive HR solutions focused on employee benefits. Their platform, ValueNet, offers a multi-flex benefits portal that allows employees to select from a wide array of flexible benefits tailored to their needs, such as leasing options, bonuses, and health allowances. With over 22 years of experience, ValueNet integrates modern technologies, including AI, to streamline benefit processes and improve employee satisfaction and employer branding. They offer an all-inclusive service that caters to HR departments, incorporating legal and compliance services, and providing a customizable and automated digital solution for managing benefits and payroll integration.

📋 Description

• Advise employees on topics such as Financial Wellbeing, insurance, retirement provision and personal finances • Serve as a point of contact across multiple channels (phone, email, digital) to ensure an excellent customer experience • Handle customer inquiries independently – from consultation through to implementation • Explain complex topics clearly and in a way tailored to the target audience • Actively contribute to the ongoing development of services and processes

🎯 Requirements

• Completed vocational training, a degree, or relevant experience in customer advisory, insurance, banking, financial services or customer service • Enjoy working with people and providing advisory support • Structured, independent and solution-oriented, with excellent German language skills • Confident using digital tools, CRM systems and modern communication channels

🏖️ Benefits

• Flexible working hours • Modern office in Fuerteventura or remote work from the Canary Islands • Workation with extras: Up to 4 weeks EU workation per year – including flight and accommodation when choosing Munich as the location • Fair terms: 30 days of vacation, permanent contract and private supplemental health insurance • Attractive compensation: Above-average salary compared with the national average • Easy start: Assistance with obtaining the NIE number and administrative procedures, plus a welcoming on-site team