Exchange Online Administrator

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🔥 1 hour ago

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Logo of Vamonos IT LLC

Vamonos IT LLC

11 - 50 employees

🏢 Enterprise

☁️ SaaS

Enterprise • SaaS • Cloud Computing

Vamonos IT LLC is a premier provider of IT services, specializing in Microsoft Cloud solutions. As a recognized Microsoft Solutions Partner in Azure Infrastructure and Digital & App Innovation, Vamonos IT offers strategic solutions for cloud transition and infrastructure optimization. The company provides expertise in tenant-to-desktop support, data migrations, and custom product development. They are committed to delivering excellence in enterprise cloud computing and infrastructure management for clients such as the Department of Homeland Security and Federal civilian agencies. Vamonos IT emphasizes exceptional customer service, security, and compliance, offering a wide range of services from identity management to application integration and system monitoring.

📋 Description

• Administer, maintain, and optimize Microsoft Exchange Online environments for clients and internal teams • Monitor system performance and proactively identify, troubleshoot, and resolve issues to ensure high availability and reliability • Manage user accounts, mailboxes, groups, permissions, and policies within Exchange Online and Microsoft 365 ecosystems • Design and implement mail flow rules, transport rules, and security controls to protect against threats such as phishing, spam, and data leakage • Assist with the migration of on-premises Exchange environments to Exchange Online, including planning, execution, and post-migration support • Collaborate with IT teams to integrate Exchange Online with other cloud services (Teams, SharePoint, OneDrive, etc.) and support unified communications initiatives • Maintain comprehensive documentation on configurations, procedures, and troubleshooting steps • Provide Tier 2/3 technical support for end users, resolving escalated issues related to email delivery, calendar synchronization, mobile integration, and Outlook connectivity • Support compliance initiatives by configuring retention policies, legal holds, auditing, and eDiscovery features • Stay current with Microsoft Exchange Online updates, new features, and best practices, recommending enhancements where appropriate • Participate in security monitoring, incident response, and disaster recovery planning for Exchange Online and related services • Train and mentor junior IT staff on Exchange Online administration and troubleshooting • Support internal Vamonos IT initiatives and operations as needed • Support the Vamonos IT business development initiatives and team

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience) • Minimum 3 years of hands-on experience administering Microsoft Exchange Online and Exchange Server environments • Strong understanding of Microsoft 365 services, PowerShell scripting, and email security protocols • Experience with migration tools and processes (e.g., hybrid deployments, cutover/staged migrations) • Proficiency in troubleshooting email delivery issues, mail flow, and authentication mechanisms • Excellent verbal and written communication skills, with an ability to explain technical concepts to non-technical stakeholders • Ability to work independently, manage multiple priorities, and maintain a high standard of professionalism under pressure

🏖️ Benefits

• Paid Federal Holidays • Health, Dental, and Vision insurance options • Simple IRA with matching • Robust Paid Vacation Policy • Continuing Education Assistance • Short Term Disability • Company provided life insurance

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