Sales Support Executive Assistant

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April 3

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VaVa Virtual Assistants

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B2B • Productivity • SaaS

VaVa Virtual Assistants is a remote team of professional virtual assistants dedicated to alleviating the burdens of business ownership for entrepreneurs. By offering a comprehensive suite of administrative services, including calendar management, customer service, social media, and web design, VaVa empowers clients to focus on their core passions while efficiently handling the busywork of their operations. With a commitment to enhancing productivity and efficiency, they provide personalized support tailored to diverse business needs.

2 - 10 employees

Founded 2010

🤝 B2B

⚡ Productivity

☁️ SaaS

📋 Description

• Represent VaVa Virtual Assistants in a Positive & Professional Manner • Demonstrate an exceptional work ethic and a positive attitude in all interactions • Ensure all communication reflects the company’s values and level of professionalism • Embrace VaVa values, standards, and contribute to a thriving company culture • Take Ownership of Client Satisfaction • Understand and anticipate client needs while also communicating progress and updates • Address challenges and problem solve without compromising quality of service • Demonstrate a commitment to excellence in high-quality work and attention to detail • Awareness of and adherence to engagement hours, and opportunities or needs to adjust hours for service • Provide high-quality administrative support to clients • Effectively manage tasks, projects, and deadlines to always meet client expectations • Maintain open communication with the client, external stakeholders, and the VaVa team • Provide the utmost care with keeping sensitive and confidential information private and secure at all times • Utilize information and resources to draft sales emails and create email templates • Prepare lead and new client documents, such as proposals and sales contracts • Efficiently schedule and coordinate sales calls for the sales team • Create and utilize templates and lead data for effectively maintaining contact with leads via follow up efforts • Develop and maintain a robust lead database • Track, maintain and update lead statuses in a detailed CRM database • Develop a thorough understanding of the company’s ideal client and industries • Evaluate and qualify leads to ensure alignment with the client’s business goals • Analyze metrics to gauge the effectiveness of campaigns and efforts • Develop knowledge of industry trends and tools related to sales strategies • Provide regular reports and insights to the client regarding sales performance

🎯 Requirements

• At least 3 years of sales assistant or similar experience • Marketing and lead generation experience is a plus • At least 3 years of experience working in a virtual role • Experience creating and utilizing sales tactics in various industries • Excellent verbal and written communication • Experience with cold calling • Experience with appointment scheduling and using scheduling softwares • Proficient in MS Office and G Suite programs • Experience using CRM softwares • Strong project and time management skills • Strong communication, organization, project, and time management skills